I was wondering if this happens to anyone else and if this is common practice for Comenity VS card. Everytime I make a purchase with that card my available balance goes down double what I spent. So if I spent 100 and my credit line is 1000. My available balance goes from 1000 to 800 instead of 1000 to 900. It happens everytime I use the card and takes over a week to adjust itself to the correct available balance. I have othe Comenity cards and none of the other ones do this. I have reached out via the secure message center with them but it is as if they dont even read my question and give me a generic answer. One answer was them telling me my credit line which is not even close to answering the question I asked. So I wanted to see if this is common practice for the VS card.
It's funny you should mention this as I just notice dit. When I shop online that doesn't happen, but my AU spent this weekend in store and it lowered my available credit by double until this morning. Weird
I have never used my card online, but it happens to me every time I use it in the store. I made a purchase on Monday and my available credit is still reduced by double the purchase amount.
Thank you for all the responses. I feel bad for the ones who experience the glitch with extremly low credit line. If it doubles the amount I can see how it might make shopping harder if it looks like you are maxing your limit. But I am relieved to know it is not just me it is happening to as I was getting no where with the service reps via the message center.
