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Time for AMEX backdating to show up?

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Anonymous
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Time for AMEX backdating to show up?

Sorry if this has been answered before, but I recently was approved for a SPG Amex and told the CSR that I had a Gold card previously opened in 1990.  He said he would put in a request to change the MSD, and I am wondering if it will appear in my profile before the first time the card reports?

Message 1 of 6
5 REPLIES 5
newhis
Valued Contributor

Re: Time for AMEX backdating to show up?

Do you have an online account? For me it showed the new MSD the next business day, I asked on Friday and got the MSD changed Monday.

 

Now the statement closed and the new date is reported. If you don't have your first statement yet, then when it reports, will be with the new MSD year.

Message 2 of 6
Anonymous
Not applicable

Re: Time for AMEX backdating to show up?

I do have an online account, and it hasn't shown there yet.  I made the request on Wednesday and it is Saturday...

Message 3 of 6
Anonymous
Not applicable

Re: Time for AMEX backdating to show up?

It took about 5 business days for them to process my request and then the change showed up online. It wont be reflected on your reports until the statement closes Smiley Happy They may still be looking into it and might not process these requests during the weekend. Give it a little time

Message 4 of 6
Anonymous
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Re: Time for AMEX backdating to show up?

Thanks HF!

 

Message 5 of 6
Anonymous
Not applicable

Re: Time for AMEX backdating to show up?

Mine showed up the day after I was approved, and I didn't even ask.

Message 6 of 6
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