cancel
Showing results for 
Search instead for 
Did you mean: 

To close or not to close...that is (one of) the question(s)

tag
Solannis
Member

To close or not to close...that is (one of) the question(s)

I wanted to get some feedback on a decision I am trying to reach about whether to close my Capital One Platinum card account.

 

First, some background. I currently have five CCs:

  • Amex Blue, Bal: $0, CL: $4,000 (thinking about asking for a 3X CLI today, as I am past the 6-month mark)
  • Cap One Platinum, Bal: $0, CL: $1,500 (the lowest CL of all my cards)
  • Chase Amazon, Bal: $2,000, CL: $12,000
  • Citibank BestBuy RZ, Bal: $0, CL: $4,700
  • Discover Platinum, Bal: $0, CL: $13,000

I really don't use the Cap One card at all. It card costs me $60/year to maintain. I have asked for CLIs on this card on 07-Sep-2011, 04-Jun-2012, and 15-Dec-2012, but all three CLI requests were declined (zero increase). This is during a time when I had no problem getting small to medium CLIs on my Amex and Discover cards. The card has no benefits or "rewards" or cash-back program associated with it (all my other cards do). I have asked Cap One (back in Dec-2012) if there was another card or program I could transfer this card to, and the answer was a quick and clear "No." With the relative uselessness of this card, I don't even put it in my wallet.

 

I have been keeping the Cap One card open because of the fear of my credit score dropping due to a closed card. After a lot of reading on this forum, I am less worried about doing so now. While it is my "oldest" card, it certainly doesn't account for almost anything towards my overall credit profile. My current CU is pretty low at $2,000 out of $35,200 = 5.6%, and would be $2,000 out of $33,700 = 5.9% if I were to close the card. I pay off all my cards every month, so that $2,000 will be gone by the next statement anyway.

 

Based on all that, does anyone see any reason why I should keep this card? Any feedback would be most appreciated.

 

Extra Credit Question

Much as I don't want to leave the garden since I just entered it, the Cap One Quicksilver card looks really, really good to me. I am tempted. Anyone have any feedback on that? Does it make sense to apply for that THEN cancel the other card, or vice versa?


Starting Score: EQ:743 (17-Sep)
Current Score: EQ:760 (09-Oct)
Goal Score: EQ:800
Message 1 of 22
21 REPLIES 21
emptypockets
Valued Contributor

Re: To close or not to close...that is (one of) the question(s)

I would write a letter/send a email to the Executive Office as a last ditch effort before I closed it. This got me a CLI from 3k to 10k, and a PC to Quicksilver (no AF). Check your PM's, I sent you the EO email address that I used.


CC's: AMEX (4), Alliant Visa, PenFed AMEX, Pen Fed Promise, Citi (3), Chase (5), US Bank Cash+, Huntington Voice, Nasa Plat Cash Visa, Barclay's Visa, Discover IT, Cap One QS, BOA (2), BMW Visa, 5/3 Real Life Rewards MC; FNBO Amex; Comenity Visa/MC (3), Ebates Visa Siggy, Nordstrom Visa, Walmart MC, Sam's Club MC; A few assorted store cards.

Current Scores (09/2017): EQ My Fico: 786; TU MyFico: 799; EX (My Fico): 797
Message 2 of 22
coldnmn
Mega Contributor

Re: To close or not to close...that is (one of) the question(s)

+ 1 to emptypockets worth a shot for product change,  permanent removal of annual fee and CLI. If not dump it, its served its purpose. 

Discover IT $17k / US Bank Ace (VSig) $13.5K / US Bank Cash+ (VSig) $13.5k
Sam's Mastercard $15k / Walmart Mastercard $10k / Blispay $7.5k PayPal Ex MC $10.8k
CareCredit 5k / Husq $5k / Cap1 QS $4.5k / Barclay Ring $5.35k / Citi DC (WMC) $12k
Gardening Date 7/01/16 / MyFico 08: EQ 801 / TU 777 / EX 771 / 06/08/17
Message 3 of 22
Solannis
Member

Re: To close or not to close...that is (one of) the question(s)

Awesome. Thank you both so much for the feedback. I will follow your lead and send out that email right now. Thank you again!


Starting Score: EQ:743 (17-Sep)
Current Score: EQ:760 (09-Oct)
Goal Score: EQ:800
Message 4 of 22
Kenny
Moderator Emeritus

Re: To close or not to close...that is (one of) the question(s)

Yeah, I agree... the EO should PC this to Quicksilver or simply add the 1.5% cashback feature on to the card and remove the AF quite easily. That way you're fixing all of the issues you discussed.
Message 5 of 22
Solannis
Member

Re: To close or not to close...that is (one of) the question(s)

Okay, I am writing a quick email. Should I include any account information, or just explain the situation and ask for assistance? What does one say to the EO other than "help?"

 

Oooh, and another question: If they do wind up giving me a PC to Quicksilver or anything like that, would that result in a hard pull or a soft pull?


Starting Score: EQ:743 (17-Sep)
Current Score: EQ:760 (09-Oct)
Goal Score: EQ:800
Message 6 of 22
coldnmn
Mega Contributor

Re: To close or not to close...that is (one of) the question(s)

Tell them the truth you have much better cards and you have been a faithful customer. You like cap1 but unfortunately find no use for the card with a annual fee, small credit limit and no rewards. You also have no desire to apply for a rewards card. As far as I've read it's been a soft pulo. As always YMMV Good luck!

Discover IT $17k / US Bank Ace (VSig) $13.5K / US Bank Cash+ (VSig) $13.5k
Sam's Mastercard $15k / Walmart Mastercard $10k / Blispay $7.5k PayPal Ex MC $10.8k
CareCredit 5k / Husq $5k / Cap1 QS $4.5k / Barclay Ring $5.35k / Citi DC (WMC) $12k
Gardening Date 7/01/16 / MyFico 08: EQ 801 / TU 777 / EX 771 / 06/08/17
Message 7 of 22
coldnmn
Mega Contributor

Re: To close or not to close...that is (one of) the question(s)

No account number! Name and phone number only, they will call you in a few days. Very nice people to deal with.

Discover IT $17k / US Bank Ace (VSig) $13.5K / US Bank Cash+ (VSig) $13.5k
Sam's Mastercard $15k / Walmart Mastercard $10k / Blispay $7.5k PayPal Ex MC $10.8k
CareCredit 5k / Husq $5k / Cap1 QS $4.5k / Barclay Ring $5.35k / Citi DC (WMC) $12k
Gardening Date 7/01/16 / MyFico 08: EQ 801 / TU 777 / EX 771 / 06/08/17
Message 8 of 22
Solannis
Member

Re: To close or not to close...that is (one of) the question(s)

Done and sent. I will update this thread if/when I hear a response. Crossing my fingers but ready for any possible outcome.


Starting Score: EQ:743 (17-Sep)
Current Score: EQ:760 (09-Oct)
Goal Score: EQ:800
Message 9 of 22
myjourney
Super Contributor

Re: To close or not to close...that is (one of) the question(s)


@Solannis wrote:

Done and sent. I will update this thread if/when I hear a response. Crossing my fingers but ready for any possible outcome.


Good luck

Before you app think...
Have you done your research of the CC?
Does it fit your spending?
Do you have a plan for the bonus w/o going into debt?
Can you afford the AF?
Do you know the cards benefits? Is it worth the HP?
Message 10 of 22
Advertiser Disclosure: The offers that appear on this site are from third party advertisers from whom FICO receives compensation.