Trying to use American Express

[Anonymous]

Just went through this the other day, use the 3 numbers on the back, I put the 4 in from the front and it said invalid card number then I tried again with the 3 on the back and bam it went through

[SarahJo]

I love this thread haha...we will even help each other order a pizza <3 I’ve had to use the 3 numbers on the back as well.

[crednub]

I ordered using the app about 3 days ago and used the 4 on the front.

[recoveringfrombk7]

I'm starving and I love Pizza Hut.

[staticvoidmain]

Another possibility: Your Pizza Hut branch does NOT accept AMEX.

When you order from Pizza Hut online, it determines which branch would deliver your pizza. It is quite possible that your particular branch was set up not to accept AMEX. It is not unheard of that a particular franchise does not accept AMEX.

The reason I am saying this is because I've had this happen to me a couple of times, but mostly from outside the US, and mostly with booking. Happened with Hilton.com booking, using the Hilton AMEX card (the particular hotel does not accept AMEX). The other time, it was with Google Bookings, using Google Pay, and it just plainly stated "invalid card number".

I would try it with a different Pizza Hut branch.

[TSlop]

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@recoveringfrombk7 wrote:
I'm starving and I love Pizza Hut.

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Me too and I wanted to order pizza New Year's Eve and I discovered the Pizza Hut about a half mile from my house permanently closed this week..... I was stuck with Papa Johns.

[VPExecutive]

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@Brian_Earl_Spilner wrote:

Guess it should have been asked if the amex is issued by amex themselves. Centurion bank issued cards use the code on the front. Cards issued by partners like NFCU and Macy's normally use the code on the back of the card.

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I use the 4 digits on the front of my NFCU Amex... Not sure that's an entirely accurate statement.