Turned down for CLI from Capital One because of a " deliquent account "- but i don't have any

[MikeRebuild]

I applied for a CLI at Capital One. I received a letter saying i was turned down because of a recent deliquent account. The letter gave me the number for equifax. I pulled my report there and didn't see anything passed 30 days, in collections, ect. I also pulled Experian, and all is good. I have not had any deliquent accounts since 2009.

I called capital one and i got a bit run around. they told me to contact equifax. I told them that i pulled the report and didn't see anything. They told me to call them and schedule an appointment with a credit advisor or to file a dispute - but there is nothing to dispute..the report is fine. It went around in circles and i ended up getting off the phone really frustrated. they refused to take a next step or do anything to help me out....

Any thoughts on what to do next? i am sort of at a loss here.

Thanks

[itguy_65]

Call Cap One Recon number (Backdoor Numbers), or at least try to get to a credit analyst.  At least, you need to find out what they are seeing in order to get it fixed.

[Ups77]

They told me the same thing. I have credit lines 8 of them over 8000.00. I really don't care for the card anyway. I checked all 3 reports nothing is delinquent. All scores mid 720. Don't worry about it.

[MikeRebuild]

Do you have the number for the recon for them?

[Creditaddict]

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@MikeRebuild wrote:

Do you have the number for the recon for them?

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no backdoor for credit at Capital one, you can either send them a message on Facebook or email directly to the president of capital one, either will get a phone call from the Executive office if you provide your phone number, they can help put through for a manual review of cli and any product changes to quicksilver if you don't have it yet and AF removal if you have one. ask for a cl that matches all your other cards, they will ask if you would take less if they can't go that high.

[SunriseEarth]

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@Creditaddict wrote:

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@MikeRebuild wrote:

Do you have the number for the recon for them?

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no backdoor for credit at Capital one, you can either send them a message on Facebook or email directly to the president of capital one, either will get a phone call from the Executive office if you provide your phone number, they can help put through for a manual review of cli and any product changes to quicksilver if you don't have it yet and AF removal if you have one. ask for a cl that matches all your other cards, they will ask if you would take less if they can't go that high.

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+1.  Contact the EO