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Thought I would give an update. As of today, still no answer to what is happening.
Have called for a supervisor whose name was given to me by CSR at her extension 3 times and left message for her to call me, and of course no reply.
The fact that I cannot get an answer ****es the heck out of me, so I think it is time to grow horns and be a jerk, either excalating to EO or filing a complaint. Any thoughts on what you would do in my situation? I really don't care about the card, but hate the fact that there was a hard pull and an account opened that will appear on my credit report soon and still have no card.
Do you have any updates that you can share please? I was just sent a pre-selected application and normally I would just ignore but this is the first one I've been sent in the mail since my discharged 2012 BK that has 0% for 18 months. I don't need it right now, I would much prefer an offer like that when I need one in about 10 months, but I currently only have a Capital One card, an Old Navy and a Victoria's Secret (am also an authorised user on a Discover card). I'm still trying to figure out whether this would be helpful to get and just use for small PIF purchases to hopefully be approved for a Discover, AmEx or something else with a long 0% intro when I would need one next March? Or if it would be looked at as too much credit and prevent an offer when I need it.
Sorry for the rambling, I will make a separate post, but would like to hear your feedback if your issue was resolved and how the card and customer service has been. I live in CA and the nearest branch is almost 2 hrs away so I'm not familiar with them. Thank you in advance for your insight!
Well, it has almost been a year, and still never got a reply to my phone calls or emails, and there were plenty. Never received the card even though approved, and still have a HP to show. I wrote them off and would not consider them again for any banking needs.
@Benzman wrote:Well, it has almost been a year, and still never got a reply to my phone calls or emails, and there were plenty. Never received the card even though approved, and still have a HP to show. I wrote them off and would not consider them again for any banking needs.
Does it even show up at all on your CRs? I would assume if it were approved (absent any final verification conditions) it would display on CRs.