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[Update: Scammed by CSR] Amex JetBlue card to be replaced by Barclays JetBlue Mastercard 3/21

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SouthJamaica
Mega Contributor

Re: Amex JetBlue card to be replaced by Barclays JetBlue Mastercard 3/21


@B335is wrote:
I just requested it through frontline CSR. They said they cannot PC it. I escalated to a Supervisor, they said I'm welcome to apply for a new card, but cannot PC the B6 card. She then said the portfolios will all be transferred to Barclays. I'll probably make another attempt, but if I cannot PC it will most likely just close the account.


@B335is wrote:
I just requested it through frontline CSR. They said they cannot PC it. I escalated to a Supervisor, they said I'm welcome to apply for a new card, but cannot PC the B6 card. She then said the portfolios will all be transferred to Barclays. I'll probably make another attempt, but if I cannot PC it will most likely just close the account.

1. Why not wait and get the Barclays card?

 

2. The CSR I spoke to said I had a choice of 6 cards to which to PC it; I chose the BCE; and supposedly he's PC'g it into the BCE.

 

 

Update 1/20/16 5:00 pm: Never mind, turns out that the CSR I spoke to was just scamming me.


Total revolving limits 569520 (505320 reporting) FICO 8: EQ 699 TU 696 EX 682




Message 21 of 46
SouthJamaica
Mega Contributor

Re: Amex JetBlue card to be replaced by Barclays JetBlue Mastercard 3/21


@bch238 wrote:

I received a letter from Amex dated 1/15/2016.   I confirms that my JetBlue Amex will automatically convert to a JetBlue Rewards Mastercard with Barclays Bank on March 21, 2016.  The Amex JB card can be used up until that date.  The letter cryptically states:   "If your Card account status changes before March 18, 2016, your account may not be transferred to Barclaycard.   In that case we will contact you with additional details."  Possibly this means some customers will receive targeted offers to stay with Amex with a different product?  Possibly it simply means no transfer will occur if you default on the Amex account.  It's not very clear.

 

Unexpectedly, the new Barclaycard account will have a new number.  The letter states I will will receive "additional communications from Barclaycard about your new JetBlue Rewards MasterCard in the next few weeks."

 

An outline of various Amex memberships benefits is included with the letter, all of which benefits will be affected, i.e., terminated, by the transition. 


I got that letter too, which is more or less consistent with what I was told by the CSR I spoke to.


Total revolving limits 569520 (505320 reporting) FICO 8: EQ 699 TU 696 EX 682




Message 22 of 46
Anonymous
Not applicable

Re: Amex JetBlue card to be replaced by Barclays JetBlue Mastercard 3/21

One of these two things would make me apply for this card. Hopefully it has no annual fee also or it takes away from these

 

1. First bag is free with card. Saves me 25 bux.

2. Free upgrade to Even more speed and space seat.. 

Message 23 of 46
B335is
Moderator Emeritus

Re: Amex JetBlue card to be replaced by Barclays JetBlue Mastercard 3/21


@SouthJamaica wrote:

@B335is wrote:
I just requested it through frontline CSR. They said they cannot PC it. I escalated to a Supervisor, they said I'm welcome to apply for a new card, but cannot PC the B6 card. She then said the portfolios will all be transferred to Barclays. I'll probably make another attempt, but if I cannot PC it will most likely just close the account.

1. Why not wait and get the Barclays card?

 

2. The CSR I spoke to said I had a choice of 6 cards to which to PC it; I chose the BCE; and supposedly he's PC'g it into the BCE.


By preemptively closing the acct I have a better chance of getting the sign up bonus after Barclays takes over rather than taking my chances and losing the opportunity. 

Message 24 of 46
AirlinerDudeB6
Regular Contributor

Re: Amex JetBlue card to be replaced by Barclays JetBlue Mastercard 3/21

OP has your application status (PC request) changed at all?

 

 

Discover It - $25.5k | Sam's Club MasterCard - $25k | Chase Sapphire Reserve $23.8k | Amex EveryDay - $23k | Barclays JetBlue - $23k | Citi TYP - $7.1k | Cap1 Quicksilver WMC - $7k | Marriott Rewards Premier Visa Signature - $6.5k | Chase Freedom - $3.2k | Amex Gold - NPSL |
TU 08 FICO - 812 | EQ 08 FICO - 799 | EX 08 FICO - 793 |

Utilization - 16% | AAOA - 4.3 years | In Garden - Since 9/6/16
Message 25 of 46
SouthJamaica
Mega Contributor

Re: Amex JetBlue card to be replaced by Barclays JetBlue Mastercard 3/21


@AirlinerDudeB6 wrote:

OP has your application status (PC request) changed at all?

 

 


It sure has. Turns out the CSR who told me I could PC it into a BCE card was just scamming me; he just put in an application, and the application was denied. Bummer.  1/20/16 5:02 PM


Total revolving limits 569520 (505320 reporting) FICO 8: EQ 699 TU 696 EX 682




Message 26 of 46
SouthJamaica
Mega Contributor

Re: Amex JetBlue card to be replaced by Barclays JetBlue Mastercard 3/21


@B335is wrote:

@SouthJamaica wrote:

@B335is wrote:
I just requested it through frontline CSR. They said they cannot PC it. I escalated to a Supervisor, they said I'm welcome to apply for a new card, but cannot PC the B6 card. She then said the portfolios will all be transferred to Barclays. I'll probably make another attempt, but if I cannot PC it will most likely just close the account.

1. Why not wait and get the Barclays card?

 

2. The CSR I spoke to said I had a choice of 6 cards to which to PC it; I chose the BCE; and supposedly he's PC'g it into the BCE.


By preemptively closing the acct I have a better chance of getting the sign up bonus after Barclays takes over rather than taking my chances and losing the opportunity. 


Interesting Smiley Happy

 

PS It turns out that the CSR who told me I could PC the card was lying.


Total revolving limits 569520 (505320 reporting) FICO 8: EQ 699 TU 696 EX 682




Message 27 of 46
Ghoshida
Valued Contributor

Re: [Update: Scammed by CSR] Amex JetBlue card to be replaced by Barclays JetBlue Mastercard 3/21

You should take it to social media. AMEX should know about the BS (and unethical practices) of its CSR and at the least, offer you the card or delete the hard pull. Write to them on Twitter.
Message 28 of 46
noobody
Established Contributor

Re: [Update: Scammed by CSR] Amex JetBlue card to be replaced by Barclays JetBlue Mastercard 3/21

Is current member of Amex only get SP if new application is denied?
EX819 1HP|TU797 1HP| EQ(Fico8 BankCard)841
Message 29 of 46
Ghoshida
Valued Contributor

Re: [Update: Scammed by CSR] Amex JetBlue card to be replaced by Barclays JetBlue Mastercard 3/21

Good point. Forgot about the AMEX current members rules. However of late apparently HPs have happened. OP needs to verify if an HP was done. In any case AMEX needs to be informed about this.
Message 30 of 46
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