I think you deserve an upgrade. 
But the issue is that QS1s are difficult to upgrade. It seems that it's tough to upgrade a Captial One card with an annual fee into a no-fee card.
I upgraded two QS1s a couple of weeks ago. The advice I got from Capital One was that I should call in each month because offers were few and far between.
I also made sure I used each card each and every month, making charges and paying in full. I didn't necessarily charge a lot, and I usually didn't leave statement balances. After about 11 months of consecutive usage and payments, the offers appeared. I don't know if there's a connection between the usage and the offers. Maybe it was just coincidence or dumb luck. But it sure doesn't hurt to try.
Good luck!
All 3 of my scores are above 700
Have had my QS1 since 2014 and it's been stalled at $850.
Every time I check the upgrade link it's just the same one I have. I have called and tried social media.
They have this horribly annoying robotic response every time wether it is in written form or on the phone:
'I'm sorry, but there are currently no offers on your account. Just keep trying'.
TBH, I'm getting sick of Cap1. I don't see them as some great CC company. Maybe for starting out, I'd say.
I have a new $7k Discover and a new $10.5k PenFed card.
Why would I want to keep using Cap1's card when they aren't showing any interest in keeping me as a client.
And I've applied for a new card and got denied from Cap1.
They pull all 3 bureaus and I just don't see the point.
The AF is in Dec.
If I can't get it upgraded by then, I will be cancelling my card and just stick to my Amex, Discover, Citi and PenFed cards.
All 3 of my scores are above 700
Have had my QS1 since 2014 and it's been stalled at $850.
Every time I check the upgrade link it's just the same one I have. I have called and tried social media.
They have this horribly annoying robotic response every time wether it is in written form or on the phone:
'I'm sorry, but there are currently no offers on your account. Just keep trying'.
TBH, I'm getting sick of Cap1. I don't see them as some great CC company. Maybe for starting out, I'd say.
I have a new $7k Discover and a new $10.5k PenFed card.
Why would I want to keep using Cap1's card when they aren't showing any interest in keeping me as a client.
And I've applied for a new card and got denied from Cap1.
They pull all 3 bureaus and I just don't see the point.
The AF is in Dec.
If I can't get it upgraded by then, I will be cancelling my card and just stick to my Amex, Discover, Citi and PenFed cards.
@HeavenOhio wrote:
@Bandit5160 wrote:I have contact Capital One again via online chat. No dice. They are simply not willing to upgrade my QS1 at this time. I guess they really want that $39 AF from me. They have me by my member here though- The account is over 10 years old and I really can't close it because I've opened up quite a few new accounts this year and I need this old card to raise my credit score. I guess I'll keep trying every few weeks. Maybe in a year or two if I still haven't had any luck upgrading then I'll apply for a QS then if they approve it I'll just combine my QS1 into it. Right now I think I have too many recent inquiries to risk applying for more cards.
I was in a similar position with mine. The cards were so old that I didn't want to close or combine them. Had they been open only three or four years, I'd have combined them into my QS card in a heartbeat.
All I can say is use the card every month, pay in full every month, call every month, and hope for the best. You can probably absorb one more annual fee, but you don't want to let that go on forever.
The bottom line is that the QS1 isn't a long-term keeper. Don't let the card get so old that it's going to drastically change your AAoA or AoOA (age of oldest account) if you close or combine it. If you get it while you're in the building/rebuilding stage, you're likely to have other cards that are about the same age. If it can't be product-changed within a year or two of opening it, closing or combining won't have enough of an effect to worry about.
When people ask, I always recommend the no-fee Platinum over the QS1 because it's so much easier to PC. Because there's no fee, if it can't be product-changed or combined, there's no harm in letting it reside in the sock drawer.
I dealt with a stubborn QS1 for years, so I can definitely empathize. 
I do have one suggestion, though. I was in the same boat (the card was/is old and I didn't want to close it) but until I got the upgrade to QS I was able to get quite a few AFs either waived or partially waived (generally half).
They can't credit a waiver, though, until the AF actually posts so you'll have to wait until then to ask. The worst they can do is say 'no'! 
Pro-tip: Some might suggest saying to the CSR that you want to close the card so that you get transferred to retentions, but that can be a mixed-bag. I tried that with a Capital One Card a few years back and was amazed with the efficiency in which the account was closed... in my case it was OK (that particular time I really didn't care) but had I been 'fishing' for a retention offer I would have been rather unhappy with the results.
I started with the platinum $300 limit...after I completed the steps program they auto increased my limit to $2300. Was at that limit for about 6 months and then I suddenly racked up charges due to unforseen dental work. I guess Capital One saw my use of the card as a positive and they auto increased me again to $5300 limit. At that point I Pc'd the card to the Quicksilver. Coming up at 6 months since my last credit limit increase. Will be interesting to see if I can get more seeing as I've put more heavy usage on the card while still maintaining less than 25% util when the statement cuts. Anyway, Capital one has definitely opened doors for me and I am very grateful. Seems that with healthy/responsible use of the card will lead to promotions. Best of luck.
