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Upgrade One Debit Question

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Beast26
Established Contributor

Upgrade One Debit Question

I have opened the checking account and got the upgrade one debit card and actually completed 4 purchases but the website progress still says I have to complete the purchases to get the bonus.  The 3rd purchase cleared days ago and I did a 4th one yesterday.  Are there hidden purchasing rules that I don't know about?  

 

The only thing it says for the bonus is to complete 3 purchases to earn the $400 a long with opening the checking account which I already did open.





Revolving history: 2 years 4months across the board
AAoA:
TU: 5yrs 10months
EX: 2yrs 2 months
EQ: ~5yrs 6 months
Inquiries: Ex: 1/12. EQ: 1/12 Tu: 1/12
As of 10-5-2020

Quicksilver $3,000
Discover It Miles $17,500
Chase Freedom Flex $4,400
Amazon Prime Store Card $6,000
Walmart MC $2,500
Wells Fargo Active Cash $8,000
Citi Custom Cash $8,400
Verizon Visa $20,000
Message 1 of 8
7 REPLIES 7
GZG
Senior Contributor

Re: Upgrade One Debit Question


@Beast26 wrote:

I have opened the checking account and got the upgrade one debit card and actually completed 4 purchases but the website progress still says I have to complete the purchases to get the bonus.  The 3rd purchase cleared days ago and I did a 4th one yesterday.  Are there hidden purchasing rules that I don't know about?  

 

The only thing it says for the bonus is to complete 3 purchases to earn the $400 a long with opening the checking account which I already did open.


the upgrade one credit card you mean?

 

if the checking account was already open prior to opening the credit card, you shouldn't qualify for the bonus, but if it was opened afterwards, and you did the 3 purchases, you should be paid out after 60 days assuming you made an actual purchase and not something like a bill payment or funding a brokerage or something

Starting FICO 8:
Current FICO 8:



4/6, 4/12, 8/24 new accounts
Message 2 of 8
Beast26
Established Contributor

Re: Upgrade One Debit Question

I opened it around the time I got the card so I could get the bonus.  I've done everything but the 3 purchases is still not checked off the "progress" list yet.  Do they wait the whole 60 days before they pay the bonus?





Revolving history: 2 years 4months across the board
AAoA:
TU: 5yrs 10months
EX: 2yrs 2 months
EQ: ~5yrs 6 months
Inquiries: Ex: 1/12. EQ: 1/12 Tu: 1/12
As of 10-5-2020

Quicksilver $3,000
Discover It Miles $17,500
Chase Freedom Flex $4,400
Amazon Prime Store Card $6,000
Walmart MC $2,500
Wells Fargo Active Cash $8,000
Citi Custom Cash $8,400
Verizon Visa $20,000
Message 3 of 8
GZG
Senior Contributor

Re: Upgrade One Debit Question


@Beast26 wrote:

I opened it around the time I got the card so I could get the bonus.  I've done everything but the 3 purchases is still not checked off the "progress" list yet.  Do they wait the whole 60 days before they pay the bonus?


the public terms say that the 3 purchases can either be on the debit card or the credit card, you can try doing both to see if it will tick it off the progress list? was that on your terms as well? 

 

not sure if they take the 60 days, I doubt it. 

 

I would just call and ask tbh

Starting FICO 8:
Current FICO 8:



4/6, 4/12, 8/24 new accounts
Message 4 of 8
Beast26
Established Contributor

Re: Upgrade One Debit Question

Is the Upgrade one card that I have the debit card that they are talking about?  Or is there another card that goes with the upgrade checking account that's separate from the upgrade one?





Revolving history: 2 years 4months across the board
AAoA:
TU: 5yrs 10months
EX: 2yrs 2 months
EQ: ~5yrs 6 months
Inquiries: Ex: 1/12. EQ: 1/12 Tu: 1/12
As of 10-5-2020

Quicksilver $3,000
Discover It Miles $17,500
Chase Freedom Flex $4,400
Amazon Prime Store Card $6,000
Walmart MC $2,500
Wells Fargo Active Cash $8,000
Citi Custom Cash $8,400
Verizon Visa $20,000
Message 5 of 8
GZG
Senior Contributor

Re: Upgrade One Debit Question


@Beast26 wrote:

Is the Upgrade one card that I have the debit card that they are talking about?  Or is there another card that goes with the upgrade checking account that's separate from the upgrade one?


https://www.upgrade.com/one-card/ 

 

this is what I assumed you were talking about

 

this is a credit card with the optionality to add a checking account to it

 

I assume for the $400 bonus a checking account/debit card was required to be opened alongside the credit card

 

the public terms for the $400 bonus, afaik, state you can make your 3 purchases on either the credit card or the debit card

 

upgrade is so unbareably confusing, they seem to want to offer cool stuff but it's bogged down by all of this confusion.

Starting FICO 8:
Current FICO 8:



4/6, 4/12, 8/24 new accounts
Message 6 of 8
Beast26
Established Contributor

Re: Upgrade One Debit Question

I don't think it's counting the purchases on the upgrade one card so I guess maybe I need to order the rewards checking debit card?





Revolving history: 2 years 4months across the board
AAoA:
TU: 5yrs 10months
EX: 2yrs 2 months
EQ: ~5yrs 6 months
Inquiries: Ex: 1/12. EQ: 1/12 Tu: 1/12
As of 10-5-2020

Quicksilver $3,000
Discover It Miles $17,500
Chase Freedom Flex $4,400
Amazon Prime Store Card $6,000
Walmart MC $2,500
Wells Fargo Active Cash $8,000
Citi Custom Cash $8,400
Verizon Visa $20,000
Message 7 of 8
Beast26
Established Contributor

Re: Upgrade One Debit Question

Ok so my question is now answered I just found the debit card in my mailbox which is separate from the upgrade one card.





Revolving history: 2 years 4months across the board
AAoA:
TU: 5yrs 10months
EX: 2yrs 2 months
EQ: ~5yrs 6 months
Inquiries: Ex: 1/12. EQ: 1/12 Tu: 1/12
As of 10-5-2020

Quicksilver $3,000
Discover It Miles $17,500
Chase Freedom Flex $4,400
Amazon Prime Store Card $6,000
Walmart MC $2,500
Wells Fargo Active Cash $8,000
Citi Custom Cash $8,400
Verizon Visa $20,000
Message 8 of 8
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