So, I tried to place an order online yesterday since there are no Macy's in my state and I want the account to stay open. Had everything figured out and then hit a glitch trying to checkout. It had difficulty pulling up the charge card information and I ended up having to call in today to complete the order. Now its done but I wonder if I was just on the cusp of having my card canceled due to inactivity. So, IMO, if you're in my situation, find some towels or something and place an order!

FWIW, customer service on the phone was fantastic. If I hadn't had to call in, I wouldn't have realized I just needed one more $4 item to get free shipping, saving me $15.
Filed Chapter 13 April 2012. Case successfully closed May 2017, about 1 month after 60th payment. FAKO scores on close date: TU 695 EQ 697. Received discharge July 11th - took forever! Real EX day of discharge 624.