Victoria's Secret CLI question

[gambleforlove04]

I searched around here and saw there is some automated phone process to get a CLI on VS Angel card. Can anyone tell me how to do that?

When I call, I press 1 for credit card then say "credit limit increase", then it always says that it's going to transfer me to a CSR. Is there something I'm doing wrong? I didn't think it wouldn't be obvious so sorry if my question is stupid I promise I'm an intelligent person lol. I don't know if maybe they have changed phone systems and it doesn't work anymore. Thanks in advance

[Anonymous]

I'm not sure about the phone thing, I always do my requests online. How long have you had the card?

[renclan]

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@gambleforlove04 wrote:
I searched around here and saw there is some automated phone process to get a CLI on VS Angel card. Can anyone tell me how to do that?

When I call, I press 1 for credit card then say "credit limit increase", then it always says that it's going to transfer me to a CSR. Is there something I'm doing wrong? I didn't think it wouldn't be obvious so sorry if my question is stupid I promise I'm an intelligent person lol. I don't know if maybe they have changed phone systems and it doesn't work anymore. Thanks in advance

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I do all of mine online. Have you tried that?

[SunriseEarth]

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@gambleforlove04 wrote:
I searched around here and saw there is some automated phone process to get a CLI on VS Angel card. Can anyone tell me how to do that?

When I call, I press 1 for credit card then say "credit limit increase", then it always says that it's going to transfer me to a CSR. Is there something I'm doing wrong? I didn't think it wouldn't be obvious so sorry if my question is stupid I promise I'm an intelligent person lol. I don't know if maybe they have changed phone systems and it doesn't work anymore. Thanks in advance

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You might not be eligible right now for SP CLIs using the automated system.   I'd either try the LUV button online or wait at least a month before trying the phone system.  

[gambleforlove04]

Thanks for the responses everyone! So I tried online, I got a message to call customer service. So I did that and they increased my limit by $150 . Something is better than nothing I guess. I've had the account since 2013. I'll wait another month and try doing it online again. 

[damnedanddetermined]

what number are you calling? Is it the number on the back of your card?

[kayvee_]

try online every 6-9 months.

[Anonymous]

I actually had the same issue, had my card since late 2013, reached their forever angel status but was stuck with 250 limit, every attempt for increase via love button resulted in a big, fat NO. Read here about getting increase through automated phone system, thought give it a try and got two 200 bumps. Happy dance

[Anonymous]

congrats 150 is better than 0

[morgacj2004]

I have had no luck yet with this card. Going to put some spend this month and then try the phone robot lady one more time