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Visa Sig cards have diff Concierge services?

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SuperKirby
Established Contributor

Visa Sig cards have diff Concierge services?

Do different Visa Signature cards have different contracted Concierge companies? I.e. The Chase Sapphire Preferred vs the Ritz-Carlton card, or United MileagePlus Club Visa? Are the higher AF cards "better" in concierge services? Anyone have a clue?

Message 1 of 16
15 REPLIES 15
eddie84
Valued Contributor

Re: Visa Sig cards have diff Concierge services?

I could be wrong but I think they all go through Visa SIg website here.  When you register they will ask you to type in your credit card number for verification purpose.  I've used it to plan a trip to Europe with the wifey and their service was excellent (quick replies, answers all the questions and they even work on weekends lol).

Message 2 of 16
CreditScholar
Valued Contributor

Re: Visa Sig cards have diff Concierge services?


@eddie84 wrote:

I could be wrong but I think they all go through Visa SIg website here.  When you register they will ask you to type in your credit card number for verification purpose.  I've used it to plan a trip to Europe with the wifey and their service was excellent (quick replies, answers all the questions and they even work on weekends lol).


Not necessarily. Certain Visa Signature products have their own concierge service, in addition to the standard one provided by Visa Signature.

 

For example the Palladium has a special group at Circles just for JPM Palladium clients. Other JPM products have access to the JPM concierge plus the standard Visa Signature one, etc.

EX 798, EQ 789, TU 784
American Express Platinum (NPSL) || Bank of America Privileges with Travel Rewards Visa Signature - $23,200 CL
Barclays American Airlines Aviator Red World Elite Mastercard - $20,000 CL || Chase IHG Rewards World Mastercard - $25,000 CL
Chase Sapphire Preferred Visa Signature - $12,700 CL || Chase United MileagePlus Club World Elite MasterCard - $26,500 CL
Citibank Hilton Reserve Visa Signature - $20,000 CL || J.P. Morgan Ritz Carlton Visa Signature - $23,500 CL
Message 3 of 16
eddie84
Valued Contributor

Re: Visa Sig cards have diff Concierge services?

^  Thanks for that.  Learn something new here every day. Smiley Tongue  Now, if I could just get my hands on a Palladium card.... Smiley Frustrated  With those requirements, they better have their own concierge service.

Message 4 of 16
SuperKirby
Established Contributor

Re: Visa Sig cards have diff Concierge services?

thanks for the info. Any idea on CSP vs Ritz-Carlton vs United Club, etc as example?

Message 5 of 16
CreditScholar
Valued Contributor

Re: Visa Sig cards have diff Concierge services?


@SuperKirby wrote:

thanks for the info. Any idea on CSP vs Ritz-Carlton vs United Club, etc as example?


The JPM Ritz card has access to the JPM concierge. They used to print the number on the back of the old RC cards, but since they added the EMV chip they took the number off (presumably because it wouldn't fit).

 

The CSP uses the standard Visa Signature concierge, as does the United Club I'm guessing. I'm not 100% certain on the Club card since mine is WEMC, but I'm fairly certain there's nothing special about it.

 

As a side note, the one thing that does bug me about the United Club is that you don't get a person automatically when you call in like with the CSP. You actually have to go through prompts and wait, just like any other standard card.

EX 798, EQ 789, TU 784
American Express Platinum (NPSL) || Bank of America Privileges with Travel Rewards Visa Signature - $23,200 CL
Barclays American Airlines Aviator Red World Elite Mastercard - $20,000 CL || Chase IHG Rewards World Mastercard - $25,000 CL
Chase Sapphire Preferred Visa Signature - $12,700 CL || Chase United MileagePlus Club World Elite MasterCard - $26,500 CL
Citibank Hilton Reserve Visa Signature - $20,000 CL || J.P. Morgan Ritz Carlton Visa Signature - $23,500 CL
Message 6 of 16
CreditScholar
Valued Contributor

Re: Visa Sig cards have diff Concierge services?


@eddie84 wrote:

^  Thanks for that.  Learn something new here every day. Smiley Tongue  Now, if I could just get my hands on a Palladium card.... Smiley Frustrated  With those requirements, they better have their own concierge service.


I actually don't think the requirements for the Palladium are that difficult, and most upper-middle class people with a high income (6 figures) will eventually be able to qualify. It's clearly in a different league than the personal centurion, which is much harder to obtain.

EX 798, EQ 789, TU 784
American Express Platinum (NPSL) || Bank of America Privileges with Travel Rewards Visa Signature - $23,200 CL
Barclays American Airlines Aviator Red World Elite Mastercard - $20,000 CL || Chase IHG Rewards World Mastercard - $25,000 CL
Chase Sapphire Preferred Visa Signature - $12,700 CL || Chase United MileagePlus Club World Elite MasterCard - $26,500 CL
Citibank Hilton Reserve Visa Signature - $20,000 CL || J.P. Morgan Ritz Carlton Visa Signature - $23,500 CL
Message 7 of 16
eddie84
Valued Contributor

Re: Visa Sig cards have diff Concierge services?

Well, according to creditcardforum.com the requirements are pretty stiff (link):

 

"The JPM Palladium Card doesn’t have a specific annual spending threshold you need to meet like the AmEx Centurion has, but rather it has an even tougher requirement… you need to have a private banker in order to qualify. It’s only offered to private banking clients of the JP Morgan Private Bank, Investment Bank, Treasury Services or Commercial Bank.

 

If you’re thinking about becoming a Private Bank client, good luck with that. According to Barron’s, the average client has $30 million at their bank! For this reason, the J.P. Morgan Palladium Card annual fee is only $595… that’s nothing considering the value of the metal alone is greater than that (card is minted out of palladium and 23k gold and laser engraved with cardholder info).

 

Or perhaps that's an old info and Chase have loosen the requirements since then?  Anyhoo, I don't think I can afford my own private banker. Smiley Embarassed

Message 8 of 16
CreditScholar
Valued Contributor

Re: Visa Sig cards have diff Concierge services?


@eddie84 wrote:

Well, according to creditcardforum.com the requirements are pretty stiff (link):

 

"The JPM Palladium Card doesn’t have a specific annual spending threshold you need to meet like the AmEx Centurion has, but rather it has an even tougher requirement… you need to have a private banker in order to qualify. It’s only offered to private banking clients of the JP Morgan Private Bank, Investment Bank, Treasury Services or Commercial Bank.

 

If you’re thinking about becoming a Private Bank client, good luck with that. According to Barron’s, the average client has $30 million at their bank! For this reason, the J.P. Morgan Palladium Card annual fee is only $595… that’s nothing considering the value of the metal alone is greater than that (card is minted out of palladium and 23k gold and laser engraved with cardholder info).

 

Or perhaps that's an old info and Chase have loosen the requirements since then?  Anyhoo, I don't think I can afford my own private banker. Smiley Embarassed


That's not accurate. The minimum needed is CPC, which requires 250k.

EX 798, EQ 789, TU 784
American Express Platinum (NPSL) || Bank of America Privileges with Travel Rewards Visa Signature - $23,200 CL
Barclays American Airlines Aviator Red World Elite Mastercard - $20,000 CL || Chase IHG Rewards World Mastercard - $25,000 CL
Chase Sapphire Preferred Visa Signature - $12,700 CL || Chase United MileagePlus Club World Elite MasterCard - $26,500 CL
Citibank Hilton Reserve Visa Signature - $20,000 CL || J.P. Morgan Ritz Carlton Visa Signature - $23,500 CL
Message 9 of 16
09Lexie
Moderator Emerita

Re: Visa Sig cards have diff Concierge services?

CreditScholar is correct. I became a CPC in May and I certainly don't have $30 mil on deposit.
Message 10 of 16
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