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Want to app for Amex Zync but...

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pizzadude
Credit Mentor

Re: Want to app for Amex Zync but...


@-Cain- wrote:
Every time I had called, the reps said they did not know of the $500 autopay offers. Maybe call the exec office and tell them your problem. Maybe they can get you to the department that DOES know about that option. good luck!


Yep, for some reason the CSRs don't know anything about either the $200 hard limit or $500/autopay Zync counteroffers.  

 

 

March2010 FICO® ~ 695 TU, 653 EQ, 697 EX
Message 41 of 98
RockinRay
Valued Contributor

Re: Want to app for Amex Zync but...


@LS2982 wrote:

@CS800 wrote:

@LS2982 wrote:

I want to app for AMEX Zync but i'm dedicated to the garden Smiley Mad


But you know the reward is big after your gardening session Smiley Happy


Yes, but I want one (temper tantrum)!!!!!! Smiley Sad


No no!  Stay away!  Smiley Wink

 

Ray

Ray

** Every Card has a Job, and Every Card does its Job **
Message 42 of 98
jamesdwi
Valued Contributor

Re: Want to app for Amex Zync but...


@pizzadude wrote:

@-Cain- wrote:
Every time I had called, the reps said they did not know of the $500 autopay offers. Maybe call the exec office and tell them your problem. Maybe they can get you to the department that DOES know about that option. good luck!


Yep, for some reason the CSRs don't know anything about either the $200 hard limit or $500/autopay Zync counteroffers.  

 

 


pehaps they are trained to deny the existence of such card/limits  unless the member has one... "these are not the cards/limits you are looking for"  

 

 

 

 

Cards: Chase Southwest 20k & CSR 17k & CSP 10k & FNBO 30k Oregon Duck 5k, & AMEX BCP 32.5k & Amex Magnet 15k&amg; Hilton Surpass 7.5k & Delta Gold 12k & Zync NPSL, Fidelity AMEX 17k Commerce5.9k & Cash Forward 7.5k & Sams Club MC 20k, Paypal Extras MC 10k, Paypal Credit 7.25k CapOne Venture 15k, QS 2.5k, QS 750, Amazon 10k, Walmart 10k, Citi Simplicity 18k, Discover IT 23k and a nice stack of store cards.
Landmarkcu Personal Loan 10k
Message 43 of 98
-Cain-
Valued Contributor

Re: Want to app for Amex Zync but...

So you're sayin they use Jedi Minds Tricks? dlmk.
Message 44 of 98
RyVision
Valued Contributor

Re: Want to app for Amex Zync but...

The hard limit offer is a computer generated resonse, it's not subject to human over ride. No regular CSR knows about it (or if they do, they don't dare mention it). It's a newer program AMEX implemented to garner market share when they realized their customer base wasn't growing fast enough coming in to replace those "going out" and not many younger people have much credit history (ZYNC's target market is mostly college age and those who do not have a lot of credit history). This all started back in 2008-2009 when they came out with ZYNC.

 

The HL is AMEX with training wheels (they watch your history etc and promote you later). The system should have kicked out a snail mail form  that will probably come in the mail by the end of the week at the latest, it should come with your denial letter actually (yes, you're denied NPSL but approved for HL).  You will need to supply your banking info on the form and mail or fax it to the number provided.

 

They don't want to appear to be anything along the line of "sub prime" by giving a "limit" on a charge card, so you never see it mentioned anywhere in advertising or on their site. A bit of AMEX's allure is prestige, which does not come with 200 and 500 limit cards connected to your brand.

 

I hope this helps Smiley Happy


AKA 840flippedto480
Message 45 of 98
pizzadude
Credit Mentor

Re: Want to app for Amex Zync but...

 

+1 Great explanation, RyVision, Thanks !!

March2010 FICO® ~ 695 TU, 653 EQ, 697 EX
Message 46 of 98
LS2982
Mega Contributor

Re: Want to app for Amex Zync but...


@RyVision wrote:

The hard limit offer is a computer generated resonse, it's not subject to human over ride. No regular CSR knows about it (or if they do, they don't dare mention it). It's a newer program AMEX implemented to garner market share when they realized their customer base wasn't growing fast enough coming in to replace those "going out" and not many younger people have much credit history (ZYNC's target market is mostly college age and those who do not have a lot of credit history). This all started back in 2008-2009 when they came out with ZYNC.

 

The HL is AMEX with training wheels (they watch your history etc and promote you later). The system should have kicked out a snail mail form  that will probably come in the mail by the end of the week at the latest, it should come with your denial letter actually (yes, you're denied NPSL but approved for HL).  You will need to supply your banking info on the form and mail or fax it to the number provided.

 

They don't want to appear to be anything along the line of "sub prime" by giving a "limit" on a charge card, so you never see it mentioned anywhere in advertising or on their site. A bit of AMEX's allure is prestige, which does not come with 200 and 500 limit cards connected to your brand.

 

I hope this helps Smiley Happy


+1

 

But they should have offered it to me!!! Smiley Mad




EQ FICO 548 3/3/16
Message 47 of 98
Anonymous
Not applicable

Re: Want to app for Amex Zync but...

Thanks RyVision, this explains it all!!!!!!!

 

I will post back when I get the form

 

Jim

Message 48 of 98
LS2982
Mega Contributor

Re: Want to app for Amex Zync but...


@RockinRay wrote:

@LS2982 wrote:

@CS800 wrote:

@LS2982 wrote:

I want to app for AMEX Zync but i'm dedicated to the garden Smiley Mad


But you know the reward is big after your gardening session Smiley Happy


Yes, but I want one (temper tantrum)!!!!!! Smiley Sad


No no!  Stay away!  Smiley Wink

 

Ray


I'm going to. Staying the course for 2013 Prime status is my goal!




EQ FICO 548 3/3/16
Message 49 of 98
RockinRay
Valued Contributor

Re: Want to app for Amex Zync but...


@LS2982 wrote:

@RockinRay wrote:

@LS2982 wrote:

@CS800 wrote:

@LS2982 wrote:

I want to app for AMEX Zync but i'm dedicated to the garden Smiley Mad


But you know the reward is big after your gardening session Smiley Happy


Yes, but I want one (temper tantrum)!!!!!! Smiley Sad


No no!  Stay away!  Smiley Wink

 

Ray


I'm going to. Staying the course for 2013 Prime status is my goal!


GOOD! I am right there with you!

 

Ray

Ray

** Every Card has a Job, and Every Card does its Job **
Message 50 of 98
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