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Warning: weird email from Discover

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Anonymous
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Warning: weird email from Discover

Dear **MY FIRST NAME**:
To meet government guidelines that require financial institutions to maintain current information about their customers, we are requesting that you update your profile. It's quick and easy.
We value you as a customer and thank you for choosing Discover.
Sincerely,
Julie Loeger
Executive Vice President

 

 

 

Got this email today from Discover.... checked and it's not a phishing email (links to discover.com properly, has my first name and last 4 of my card) but still strange.

28 REPLIES 28
Anonymous
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Re: Warning: weird email from Discover

I cant imagine that Discover would send an email for this  -  I would be suspicious and call Discover and ask if they sent it.

Message 2 of 29
Anonymous
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Re: Warning: weird email from Discover

I just called, the rep verified it was a genuine email then started asking for details about my employment, citizenship, income, and assets...

 

 

Is this like Discover's version of a FR?

Message 3 of 29
Anonymous
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Re: Warning: weird email from Discover


@Anonymous wrote:

I just called, the rep verified it was a genuine email then started asking for details about my employment, citizenship, income, and assets...

 

 

Is this like Discover's version of a FR?


I received this in the mail requesting updated infor for my girlfriend. i started a chat and they said i needed to update SSN, address & date of birth. I hope someone can shed a little more light on this

Message 4 of 29
Anonymous
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Re: Warning: weird email from Discover

Hmm I've been with Discover 8 months and no emails or mailers requesting any info updates recently...
Message 5 of 29
Anonymous
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Re: Warning: weird email from Discover

I say just go into your Discover account and change one thing in your personal information, submit it, then change it back and submit it again.  Then in their system they'll see that you've "updated your personal information" recently and perhaps you'll avoid any emails, snail mails, calls, etc.

Message 6 of 29
Anonymous
Not applicable

Re: Warning: weird email from Discover

This sounds like standard Know Your Customer/Patriot Act/AML stuff.    Institutions are meant to periodically ensure that the data on you is up-to-date, and they could face large penalties for not doing so.    You are probably just in a batch that needs updating

Message 7 of 29
Aduke1122
Senior Contributor

Re: Warning: weird email from Discover

I get these emails with Cap one and Citi I don't think it's anything to worry about
Message 8 of 29
Aduke1122
Senior Contributor

Re: Warning: weird email from Discover

On one from Cap one they even stated to ensure I had my info up to date to be considered for more increases In the future
Message 9 of 29
Anonymous
Not applicable

Re: Warning: weird email from Discover

I received this message for my savings account with Discover. It's on the Account Summary page when I log in.

Message 10 of 29
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