@Anonymous wrote:
@Anonymous wrote:I just called, the rep verified it was a genuine email then started asking for details about my employment, citizenship, income, and assets...
Is this like Discover's version of a FR?
I received this in the mail requesting updated infor for my girlfriend. i started a chat and they said i needed to update SSN, address & date of birth. I hope someone can shed a little more light on this
They don't already have this on file? or is this an AU account?
@Anonymous wrote:I say just go into your Discover account and change one thing in your personal information, submit it, then change it back and submit it again. Then in their system they'll see that you've "updated your personal information" recently and perhaps you'll avoid any emails, snail mails, calls, etc.
This.
I accept offer emails to click-to-activate things like the 5% category, but when dealing with the profile information for the account, go to the website and log in, then make the updates there.
Phishing is common, and sometimes difficult to detect from an email.
The sent a snail mail to hubby asking "specifically for his occupation". First time I have ever seen anything like it. This information is already in his profile so dont know why they are asking him to login and add it.
