Weird Synchrony auto-pay issue (with an unexpected twist!)

[Anonymous]

If OP doesn't heed the forum OGs sound advice then let it be known that i'm "IN" before the "Why did Synchrony Close ALL my accounts?" thread Update. 

[Remedios]

I think the best *rule* to follow is "Thou shall not believe what CSR says unless it's something you don't want to hear. That's when CSR is usually right" 

[Anonymous]

lol I won't let you have that honor @Anonymous 

Decided to make a one-time payment for the amount that was supposed to come out of my bank account last month, and disable auto-pay so I can make manual payments going forward based on what I know my statement balances should be. I keep very close track of all my transactions/spending so figure this should cover my bases until Synch gets their **bleep** figured out.

If I didn't have those double rewards until December 31, I'd just pay off the card and keep a negative balance in the amount of the missing auto-pay. Alas, I don't want to give up my 6/4/2% 

[CreditInspired]

---

@Remedios wrote:

I think the best *rule* to follow is "Thou shall not believe what CSR says unless it's something you don't want to hear. That's when CSR is usually right" 

---

Good one. I love it!!!