@Repairman wrote:So, I absolutely hate BOA after they did me dirty years ago, and have wanted to cancel my credit card with them for years, but held onto it as I did not want to adversely affect my score, but I'm finally ready to dump them and am wondering the best way to go about it, since I've never actually closed a cc. Can I do it online, or is it something that you absolutely should do over the phone? Or should it be done in writing? And also, are there any things I need to ask to be done and look out for during the process?
Long story short, this is my oldest credit card...the very 1st cc I've ever had, that I got when I was a teenager. The card had no Annual Fee, a $5000 cl and was owned by a different bank. Approximately 6 yeas ago or so, Bank of America bought the bank (which I never had a problem with). I had a balance very close to the limit and paid it down to zero in 1 payment. BOA, instead of rewarding me, thanking me, or increasing my credit limit, instead immediately REDUCED my cl to $700 and tacked on a $59 AF.
As you can imagine, I was outraged. I contacted them at the time and they refused to raise my limit back and refused to remove the AF. Their only "solution" was for me to apply for another card. I vowed to never use that card again, and to never do business with Bank of America again, and I indeed haven't charged 1 single penny on that card since then. The only charge that has been going on that card since then, is the $59 AF every year, that I pay immediately.
To add insult to injury, I just found the current website application for the card, and it clearly states that there is NO ANNUAL FEE. I am beyond done with Bank of America's terrible practices, and am ready to get rid of them and this card if they still won't remove the fee. I no longer care about it being my oldest card. It's a complete waste and I'm tired of throwing $59/yr down the drain to this horrible company.
Again, what's the best process to cancel it?
Sorry to read about your experience, we all have a lender we dont like, loathe, or whatever adjective you want to insert
. In a way they already won when you decided to pay the AF and as per any institution, you and I are just numbers so relationship doesnt really exist.
In my humble opinuon, just call in and request a card closure. Please remember its not the other person's fault they are just the csr so getting agitated with them , if you were to do so, does anyone any good. Be polite and concise, you would like to close your card, no need to hash up backstory. If they ask why just tell them you dont want to pay an AF anymore. 1 call and you can move on with your credit life
@AverageJoesCredit wrote:
@Repairman wrote:So, I absolutely hate BOA after they did me dirty years ago, and have wanted to cancel my credit card with them for years, but held onto it as I did not want to adversely affect my score, but I'm finally ready to dump them and am wondering the best way to go about it, since I've never actually closed a cc. Can I do it online, or is it something that you absolutely should do over the phone? Or should it be done in writing? And also, are there any things I need to ask to be done and look out for during the process?
Long story short, this is my oldest credit card...the very 1st cc I've ever had, that I got when I was a teenager. The card had no Annual Fee, a $5000 cl and was owned by a different bank. Approximately 6 yeas ago or so, Bank of America bought the bank (which I never had a problem with). I had a balance very close to the limit and paid it down to zero in 1 payment. BOA, instead of rewarding me, thanking me, or increasing my credit limit, instead immediately REDUCED my cl to $700 and tacked on a $59 AF.
As you can imagine, I was outraged. I contacted them at the time and they refused to raise my limit back and refused to remove the AF. Their only "solution" was for me to apply for another card. I vowed to never use that card again, and to never do business with Bank of America again, and I indeed haven't charged 1 single penny on that card since then. The only charge that has been going on that card since then, is the $59 AF every year, that I pay immediately.
To add insult to injury, I just found the current website application for the card, and it clearly states that there is NO ANNUAL FEE. I am beyond done with Bank of America's terrible practices, and am ready to get rid of them and this card if they still won't remove the fee. I no longer care about it being my oldest card. It's a complete waste and I'm tired of throwing $59/yr down the drain to this horrible company.
Again, what's the best process to cancel it?
Sorry to read about your experience, we all have a lender we dont like, loathe, or whatever adjective you want to insert
In my humble opinuon, just call in and request a card closure. Please remember its not the other person's fault they are just the csr so getting agitated with them , if you were to do so, does anyone any good. Be polite and concise, you would like to close your card, no need to hash up backstory. If they ask why just tell them you dont want to pay an AF anymore. 1 call and you can move on with your credit life
Thanks. Yes I was over the outward outrage years ago, so there won't be any yelling or screaming or agitation. I will first again ask to have the AF removed and then I will tell them, when asked why I'm closing it's because they eliminated most of my credit line to a ridiculously low amount and tacked on an Annual Fee to a card that their own website says does not have one.