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I've had an AMEX charge.card for 36 years. About 7 yrs ago with high levels of utilization on other cards, AMEX gave me a preset spending limit of 10k. Month after month I have maxed out the limit and AMEX algorithims have never increased the limit. For the last six months I gave up and have limited my Platinum charge card to about $500 in spend a month. During this time AMEX has left me with a $40k limit on my Delta Reserve card. I have not applied for CLIs or new cards as I read on here that I can't obtain any new cards or CLIs with a preset spending limit on my Platinum card.
I have had less than 1 percent credit utilization and FICO scores over 800 for the last two years.
Now suddenly I receive an.email from AMEX tonight stating that I am pre approved for a Gold Card. What's going on? I just want them to give me back the NPSL on my Platinum after about 7 years. Why are they offering me a gold card I don't want or need? Over 35 years of card membership I have never screwed AMEX out of any money I owe.
Perhaps you should give them a call and talk with someone.
I'm sure someone will be willing to correct me, but I've never heard of not being able to apply for additional Amex cards or CLIs when you have a CL placed on a platinum card. As far as them lifting the limit on your platinum, how many months did you spend up to the limit and PIF? If it was just two, or three months, it was most likely not enough activity to trip their algorithms into making a change or CLI. In contrast, the reduced spending patterns would only confirm (to them) that your activity doesn't warrant a change, or higher limit, or returned to NPSL status. As suggested I would contact Amex and speak to them about whats going on, raising your Platinum limit, or even about perhaps transferring some of your limit from the Delta Reserve if you prefer to use the Platinum.
For additional data points, I have PIF every statement since August 2020 when I paid off the balance of the POT account. Now I have a POT account with a credit limit much higher than the $10k preset spending limit and see a notation on my statement each month that I may not be able to use the full POT limit based on the lower pre set spending limit. I have had POT inactive for the last three years in any case.
When I had high balances back in about 2019, AMEX lowered my Bonvoy credit limit from $15,000 to 1,000 while I was carrying no balance. About three months ago I actually did try to increase my credit limit on that card as AMEX credit secure was showing a 823 credit score. AMEX sent me back a
letter stating that they do not grant credit limit increases on their credit cards to any card member who has a pre set spending limit on a charge card.
I have called AMEX customer service about every six months, they forward me to underwriting who basically says there is nothing they can do other than let the algorithms take their course.
I think the lesson is that anyone who receives a preset spending limit should try to fight it during the 30 day window that AMEX offers, as this can otherwise go on for years.
I have enough credit with Visas and Mastercards and the Delta Reserve Card that this does not affect me
more than being a nuisance. I'm just mystified AMEX would leave me with a $40k limit on their credit card but play hardball on their charge card for so long. Just ranting, so be it.
Well the whole thing just sounds odd to me. Appreciate you sharing all the information. Your frustration is understandable
What is your POT limit?
DON'T WORK FOR CREDIT CARDS ... MAKE CREDIT CARDS WORK FOR YOU!
POT was originally $35k. When I used it for a period while I had high credit utilization on other cards, they lowered it to $18,300 and it is still there every month with a notation that I may not be able to use the full POT limit because of the card's lower spending limit, currently $10k. In any case I deactivated POT when I paid off the balance in summer 2020 and have PIF since then. Their AMEX online credit secure shows I have a FICO 8 of 804 which never seems to change month-to-month and a vantage score of 822 that flips around a couple points depending on whether my cards report a zero balance or a $95 balance in a given month.
Why are you still worrying about AMEX at this point?
Why stay with a company that doesnt want your business and has basically made that clear?
With your profile, it doesnt look like you wouldnt take a big hit closing your AMEX cards.
If you truly want to have AMEX cards then maybe try again after AMEX's "lifetime" of 7 years without the card.
@JoeRockhead wrote:I'm sure someone will be willing to correct me, but I've never heard of not being able to apply for additional Amex cards or CLIs when you have a CL placed on a platinum card. As far as them lifting the limit on your platinum, how many months did you spend up to the limit and PIF? If it was just two, or three months, it was most likely not enough activity to trip their algorithms into making a change or CLI. In contrast, the reduced spending patterns would only confirm (to them) that your activity doesn't warrant a change, or higher limit, or returned to NPSL status. As suggested I would contact Amex and speak to them about whats going on, raising your Platinum limit, or even about perhaps transferring some of your limit from the Delta Reserve if you prefer to use the Platinum.
A preset limit is AA from Amex. Something spooked their algorithms. Amex AA is kneejerk and blankets the entire account which is why new cards and CLI are off limits. I mean, if they're so concerned with your ability to pay a charge card, why would they give you more credit? They'll even take away your ability to refer people. That one I found offensive. Like, do they think I'm going to refer more people like me and they don't want that? There was a recent thread where someone couldn't get a CLI and I advised them it was due to the preset limit. The other day they reported the limit was removed and they were able to get a CLI on their Delta right after.
I have noticed recently that Amex has been releasing some features while keeping the preset limit in place. In my case, I can now refer people and I'm starting to see upgrade offers again rather than just upgrades with no sub. Maybe in OPs case, they're willing to give them a gold, but I'm willing to bet it will also end up with a preset limit if it doesn't have one from the getgo.
Maybe I'm starting to come out from the woods.. I still have a preset limit on my Platinum but I wanted a Hilton Aspire card to have the perpetual diamond status when I stay at Hilton. I was turned down a few months ago for a CLI request on my Delta card because I had a preset limit. I have been told you can't apply for new cards with a preset limit, but after receiving an invite for a pre-approved gold card I pulled the trigger and applied for the Hilton Aspire card. It was instantly approved with a meager $5k CL which I don't care about. My Hilton status was immediately upgraded to Diamond. It all came through despite the spending limit on the Platinum card.