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What to answer when CR asks why you're requesting a CLI?

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elim
Senior Contributor

Re: What to answer when CR asks why you're requesting a CLI?


@Anonymous wrote:

Funny you bring this up.  I've asked for CL increases over the years and have never really been asked why.  I've have a Nordstrom card since 1989 and the CL was always fine.  Earlier this year I realized I've never gotten an increase and called to request one.  The rep was actually rude and asked why I was requesting one.  I responded that I had the card over 20 years and had never gotten one.  Her response, "that did not answer my question". Kind of amused at the time and responded that I planned to replace my wardrobe.  Approved, but she seemed irritated by my request.  As I think back, amused should not have been my thought at the time. 


  lol, you have added to their bottom line for 25 years and the girl that has worked there for probably just a few of those years is irritated and "doing you a favor".

 

  that card would probably end up in the safe, under my will, to be found by my children in what i hope will be years from now.

 

  way to keep your cool. great post.

Message 21 of 26
Kostya1992
Established Contributor

Re: What to answer when CR asks why you're requesting a CLI?

Here is what I say:

 

"I'd like to make Bank X my primary line of credit because I like the rewards/customer service/etc, however I am crippled by my current limit and have to make multiple payments throughout the month in order to stay below my limit or have to use other credit cards"

TU08 FICO850
EX08 FICO850
EQ08 FICO850

Message 22 of 26
Anonymous
Not applicable

Re: What to answer when CR asks why you're requesting a CLI?

Of course, it would be good to know why the CLI is wanted in the first place.   I would estimate that X% of people who say "Utilization" as the reason (to themselves, not to the CCC) really don't have a util issue that requires the CLI.   I think a lot of it is just "because it is (possibly) there"   The value of X is left to the reader...

Message 23 of 26
Firehorse
Frequent Contributor

Re: What to answer when CR asks why you're requesting a CLI?

I tell them the truth. Like I told the Barclay CA.

 

I am rebuilding and was wiped out during the recession. I am taking steps to build a good score to reach my goal of a mortgage in 2 years. Part of that process to prove my credit worthiness is to keep my UTIL low around 4%, a CLI gives me more room to stay on track. I tend to PIF and only float every once and a while.

 

The analyst at Barclay responded. Damn. You're making my job easy. I am completely comfortable with giving you a CLI.

 

BofA I said something completely different.

 

I've been a loyal customer for two years, you were my first card in helping me rebuild and I really appreciate that BofA did that for me. I would just like to feel like I've accomplished something here and be eligible for a Signature card.

 

She said she'd be right back. Approved and put in a PC request to CS for me.

Start MyFico: 01/04/2014: TU 572, EX 599, EQ 593, CK: 593, CKV: 596, CS: 626 Garden since 01/09/2015
Current MyFico 10/23/2015: TU 740, EX 784, EQ 739, CK/TU: 768, CK/EX: 782, CS: 785 Q: 702 1.5% UTIL & 6.9 yrs. AAoA, 1 PAID FTB Lien 8/2008

Message 24 of 26
Anonymous
Not applicable

Re: What to answer when CR asks why you're requesting a CLI?

"Just in case"
Message 25 of 26
SunriseEarth
Moderator Emeritus

Re: What to answer when CR asks why you're requesting a CLI?


@Anonymous wrote:

 

 

 

Gee, a lot of the same sanctimonious people who condemn those who don't just put "factual" info when applying for a card, seem to have no problem recommending making up stuff answers when applying for a CLI.  One more case of hypocrisy at the myFICO forum....

 

 

 


Oh, elPatitoFeo...you know I love you more than my luggage!  Smiley Wink.

 

But a valid point is made.   Ideally on the boards, we encourage people to make ethical credit choices (or, at the absolute least, discourage discussion of unethical ones).   And no, I wouldn't suggest someone outright lie just to get a CLI.   The LUV button or the phone system doesn't care why, fortunately; I'm also finding out that, more and more, the live people don't care all the time, either.   But if you are asked by a CSR why not give honest answers, like "I'm concerned about my credit utilitzation"?   Or you prefer using CCs with higher CLs?   Some have said they're considering making some sort of purchase (to what extent you're considering a purchase isn't asked, so I don't really see a problem with that as an answer).   



Start: 619 (TU08, 9/2013) | Current: 806 (TU08, 6/06/24)
BofA CCR WMC $75000 | AMEX Cash Magnet $64000 | Disney Premier VS $53000 | Discover IT $46000 | NFCU cashRewards Plus WMC $33000 |Venmo VS $30000 | Cash+ VS $30000 | Macy's AMEX $25000 | Synchrony Premier $24,200 | GS Apple Card WEMC $22000 | WF Attune WEMC $22000 | Ralphs Rewards WEMC $20000 | Citi Custom Cash MC $19600 | Jared Gold Card $19000 | Freedom Flex WEMC $18000 | Amazon VS $15000 | Target MC $14500 | BMO Harris Cash Back MC $14000 | Belk MC $10000 | Sephora VS $9400 | Wayfair MC $4500 | ~~
Message 26 of 26
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