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What to do with my AMEX Gold?

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CreditPacMan
Established Contributor

Re: What to do with my AMEX Gold?


@jcooks wrote:

@CreditPacMan wrote:

@jcooks wrote:

 


@CreditPacMan wrote:

@FinStar I really have no business with the Green card .. just thinking I don't want AMEX back eye if I close the Gold now. I have read that sometime people get retention offers .. so I guess that's another avenue. 


I wouldn't recommend closing a card before the first year, then you'd be in worse shape with Amex.  Any reason why you've accepted when they popped up that you weren't elegible for the SUBs?  Once you've accepted the card, you lost elegibility for the SUB on that card in the future whether you received the SUB or not.


@jcooks Unlike my recent approval where the popup actually appeared, it didn't appear in my Gold, Bonvoy and Delta Reserve applications. So I was approved thinking I would get the SUB.

 

I don't know why I'm in jail. I never chased SUBs then closed accounts like some people do, but I did close a bunch of AMEX cards  between 2015-2020 (6+ accounts) ..just because their limits were very low (all at $1k).


Were the closed cards either the Gold or any other current cards that you recently got?  If not, closing a lot of cards could have spooked them.


@jcooks sure it was. The Gold .. the Green .. Delta Gold .. BCE .. Clear and BCP all I had during that period and closed. 

Current Cards:
Message 11 of 23
Anonymous
Not applicable

Re: What to do with my AMEX Gold?

@CreditPacMan  In regards to frustration surrounding SUBs, I would not let that get under your skin. In time, that won't even matter anymore. I got my Amex Green in 1997, and honestly I cannot remember at all if I received any sign up bonuses.

Message 12 of 23
jcooks
Established Contributor

Re: What to do with my AMEX Gold?


@CreditPacMan wrote:

@jcooks wrote:

@CreditPacMan wrote:

@jcooks wrote:

 


@CreditPacMan wrote:

@FinStar I really have no business with the Green card .. just thinking I don't want AMEX back eye if I close the Gold now. I have read that sometime people get retention offers .. so I guess that's another avenue. 


I wouldn't recommend closing a card before the first year, then you'd be in worse shape with Amex.  Any reason why you've accepted when they popped up that you weren't elegible for the SUBs?  Once you've accepted the card, you lost elegibility for the SUB on that card in the future whether you received the SUB or not.


@jcooks Unlike my recent approval where the popup actually appeared, it didn't appear in my Gold, Bonvoy and Delta Reserve applications. So I was approved thinking I would get the SUB.

 

I don't know why I'm in jail. I never chased SUBs then closed accounts like some people do, but I did close a bunch of AMEX cards  between 2015-2020 (6+ accounts) ..just because their limits were very low (all at $1k).


Were the closed cards either the Gold or any other current cards that you recently got?  If not, closing a lot of cards could have spooked them.


@jcooks sure it was. The Gold .. the Green .. Delta Gold .. BCE .. Clear and BCP all I had during that period and closed. 


That's why you weren't elegible for the SUB on the Gold.  

Message 13 of 23
CreditPacMan
Established Contributor

Re: What to do with my AMEX Gold?


@Anonymous wrote:

@CreditPacMan  In regards to frustration surrounding SUBs, I would not let that get under your skin. In time, that won't even matter anymore. I got my Amex Green in 1997, and honestly I cannot remember at all if I received any sign up bonuses.


@AnonymousAbsolutely! I just brought it up to weigh the $250 AF vs what the card is giving/has given to me. 

Current Cards:
Message 14 of 23
SouthJamaica
Mega Contributor

Re: What to do with my AMEX Gold?


@CreditPacMan wrote:

I opened my Gold card in October of last year, but AMEX denied to give me a SUB (more on that down) so the card has not seen much use given the availability of other cards. 

 

I have had a change of heart towards my CSP which I started to use more. After shuffling my CLs with Chase, it now sits at $6k (initial limit before Chase CLD it back in early 2021);  It has a lower APR (now at 17.24%) vs AMEX (not that it matters since the Gold is charge card) and the rewards are easier to accumulate. I also have the Savor which gives me 4% straight cash back on dinning. 

 

My issue wit the Gold is that without the SUB it is hard for me to evaluate the card rewards since accumulating MR points from scratch takes very heavy use. Also, the dinning credit is very limited in that I get MONTHLY credit as opposed to me getting it all at once and be done with it. What if I want to go the Cheesecake factory and spend all $120? Out of luck with AMEX .. only get $10 credit. 

 

Back to the SUB .. I'm on some blacklist for SUBs with AMEX. Every one of the four accounts I opened with AMEX did not qualify for a SUB with the same standard message "The number of accounts you have opened and closed ...". But what AMEX refuses to understand is that never have I actually gotten a SUB .. the reason I kept closing the accounts is because their limits were so low that I couldn't spend on them to hit a SUB spending limit. Another gripe I have with AMEX. 

 

Do you suggest I close the card or downgrade it to the Green? The annual fee is coming up so I got a decision to make. 

 


I would suggest that you talk to them about the fact that you were denied a SUB but have never received a SUB from them. If they're willing to give you the SUB now, fine. If not, then close the card. And stop beating a dead horse with Amex.  There are lots of other fish in the sea and you already have one of the top travel cards in the CSP.


Total revolving limits 568220 (504020 reporting) FICO 8: EQ 689 TU 691 EX 682




Message 15 of 23
CreditPacMan
Established Contributor

Re: What to do with my AMEX Gold?


@SouthJamaica wrote:

@CreditPacMan wrote:

I opened my Gold card in October of last year, but AMEX denied to give me a SUB (more on that down) so the card has not seen much use given the availability of other cards. 

 

I have had a change of heart towards my CSP which I started to use more. After shuffling my CLs with Chase, it now sits at $6k (initial limit before Chase CLD it back in early 2021);  It has a lower APR (now at 17.24%) vs AMEX (not that it matters since the Gold is charge card) and the rewards are easier to accumulate. I also have the Savor which gives me 4% straight cash back on dinning. 

 

My issue wit the Gold is that without the SUB it is hard for me to evaluate the card rewards since accumulating MR points from scratch takes very heavy use. Also, the dinning credit is very limited in that I get MONTHLY credit as opposed to me getting it all at once and be done with it. What if I want to go the Cheesecake factory and spend all $120? Out of luck with AMEX .. only get $10 credit. 

 

Back to the SUB .. I'm on some blacklist for SUBs with AMEX. Every one of the four accounts I opened with AMEX did not qualify for a SUB with the same standard message "The number of accounts you have opened and closed ...". But what AMEX refuses to understand is that never have I actually gotten a SUB .. the reason I kept closing the accounts is because their limits were so low that I couldn't spend on them to hit a SUB spending limit. Another gripe I have with AMEX. 

 

Do you suggest I close the card or downgrade it to the Green? The annual fee is coming up so I got a decision to make. 

 


I would suggest that you talk to them about the fact that you were denied a SUB but have never received a SUB from them. If they're willing to give you the SUB now, fine. If not, then close the card. And stop beating a dead horse with Amex.  There are lots of other fish in the sea and you already have one of the top travel cards in the CSP.


I wish AMEX makes it that easy. Their chat and phone agents are not helpful and cannot override a system's decision and I have no clue if they have an excutive office email to complain to. 

Current Cards:
Message 16 of 23
GatorGuy
Valued Contributor

Re: What to do with my AMEX Gold?

I think it ultimately comes down to if you want to get into the Amex ecosystem. If you want to get on their good side, it will take time and spend to do that. IMO, the more spend you can do, then the less time it will take. If you don't want to spend then it will take longer.

 

If you ultimately do want to be approved for Amex cards with SUBs then I definitely wouldn't close this card. Even downgrading it won't do much for your relationship. Now if you decide Amex isn't worth, which is understandable, not every lender is a great fit for everyone, then go ahead and close it. 

 

Message 17 of 23
jcooks
Established Contributor

Re: What to do with my AMEX Gold?

Unfortunately, terms and conditions states that OP is not elegible for the SUB.  

 

First line in the terms states...

Welcome offer not available to applicants who have or have had this Card or the Premier Rewards Gold Card.

Message 18 of 23
notmyrealname23
Established Contributor

Re: What to do with my AMEX Gold?

OP, the way this works is AMEX doesn't care if you didn't hit a SUB because of low limits, you had your shot, you either did it or didn't, and once that happens the lifetime language means you can't try again in the near future.

 

IMO you should close the AMEX Gold account and give up on new AMEX cards for now. Plenty of fish in the sea and your past behavior has made you an undesirable customer in AMEX's mind (thus the dreaded popup) and frankly the best way to change that is to seek other cards out, use them well, and stay away from new apps with AMEX for a while. They may be willing to re-evaluate you as a customer in a few years. In the meantime you don't have to pay annual fees for charge cards where you can't get a SUB (which is a large portion of the value proposition).

Charles Schwab AMEX Platinum NPSL | Amex Platinum (I know) NPSL | Amex Gold NPSL | First Tech FCU Choice Rewards World MC 35k | AMEX Marriott Bonvoy Brilliant 18k | AMEX Hilton Aspire 17.5k | Chase Southwest Priority Visa 15.5k | Bilt Rewards MC 14k | Capital One Venture X 13k | Fidelity VISA Signature 11.5k | Citi Custom Cash 11.9k | Citi Premier 8.9k | Chase Freedom Unlimited 9k | SoFi MC World Elite 8k | Barclays AAdvantage Aviator Red 8k | Capital One SavorOne 7.5k | Amazon/Synchrony 7.5k | Citi Custom Cash 6.9k | PayPal Synchrony MC 6.4k | DiscoverIt Cashback 5k | Hotels.com 5k | Apple Card 3k | Target 800 | Ch 13 filed 12/13 discharged as paid 1/19
Message 19 of 23
Anonymous
Not applicable

Re: What to do with my AMEX Gold?

@CreditPacMan  There's no better way to build a great relationship with American Express than to keep your account. 

Message 20 of 23
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