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Why does Amex let you overpay sometimes but not others?

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NoHardLimits
Valued Contributor

Re: Why does Amex let you overpay sometimes but not others?


@Zoostation1 wrote:

@NoHardLimits wrote:


I never know when I am going to pull the trigger on a new card product that I hear calling to me.  I like to keep my credit profile ready to go at a moment's notice.  I should only have to unfreeze my bureaus and then hit the "apply" button.


While I still have almost 2.5yrs until my reports are clean.  I'm at the point where I don't want to micromanage what reports at all anymore.  I stopped doing AZE1 not quite 2yrs ago.  The 3 of my cards that account for about 95% of my spend usually all get a naturally reported balance (unless I'm switching something up to let another card report that I normally wouldn't.  My utilization is low enough and the difference in 3 reporting vs AZE1 is little to none on FICO8 (and minimal on other models too).  Granted my scores are meh till the BK7 falls off, but unless I'm applying for a loan and need to squeeze every possible point out, I don't think my lack of AZE1 is going to be a significant factor in being approved or denied for a CC (I also probably don't want any more cards - probably won't app for anything anytime soon and will let myself get to 0 HPs (I'm 0/12 on EX and EQ, 1/12 on TU).


Fair enough.  Micromanaging # of accounts with balances isn't worthwhile for many people.  I don't mind doing it, though I rarely strive for AZE1.  I just go for AZE(less than 50%), which in my case is AZE5.  I lose a few points at AZE6.

October 2025 Scorecard: Clean, Thick, Mature, New Revolver
FICO8:
FICO9:
VantageScore3:
Inquiries (n/12, n/24):
AAoA: 11 yrs | AoORA: 38 yrs | AoYRA: less than 1 yr | New Accounts: 1/6, 2/12, 3/24 | Util: 1% | DTI: 1%
Message 21 of 24
DoppelgangerD
Frequent Contributor

Re: Why does Amex let you overpay sometimes but not others?


@unsungivy wrote:

So, today I wanted to pay off the pending charges, since my statement date is soon. They won't let me pay the full amount! I come up shy 14 cents, WT*F*!! 😭


It does that to me sometimes too, and I have no clue why. When it happens, it's usually temporary and fixes itself within 24 hours or even less. 

Message 22 of 24
SRT4kid93
Established Contributor

Re: Why does Amex let you overpay sometimes but not others?

@DoppelgangerD 

 

You think that's weird? 

a couple months ago I made a payment before statement closing and my statement was going to close with a negative balance, and Amex hit me with what they called a "temporary account adjustment" so Amex unapplied my payment temporarily so my statement closed with a $4 balance instead of negative.


then after the statement closed they adjusted the balance back so it went back to negative 12 or whatever it was. No idea why. 

 

 

Blue Cash PreferredGold CardSavor



Message 23 of 24
DoppelgangerD
Frequent Contributor

Re: Why does Amex let you overpay sometimes but not others?


@SRT4kid93 wrote:

@DoppelgangerD 

 

You think that's weird? 

a couple months ago I made a payment before statement closing and my statement was going to close with a negative balance, and Amex hit me with what they called a "temporary account adjustment" so Amex unapplied my payment temporarily so my statement closed with a $4 balance instead of negative.


then after the statement closed they adjusted the balance back so it went back to negative 12 or whatever it was. No idea why. 

 

 


Yeah, it's weird, but I only encounter it when I'm attempting to pay "pending charges", so I just chalk it up to some internal temporary error.

I've never experienced the "temporary account adjustment".

Message 24 of 24
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