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Xfinity and payment with a CC

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xenon3030
Valued Contributor

Xfinity and payment with a CC

For several months, I was using autopay on my Xfinity account with a linked checking account to qualify for the monthly autopay discount. At the same time, I would prepay the bill using PayPal Bill Pay and a credit card that offers 5% cashback on internet services. Unfortunately, that workaround no longer seems to work. PayPal now throws an error, and it’s no longer possible to adjust the payment date to bypass the issue. A call to PayPal customer service didn’t lead to a resolution either.

 

Has anyone found an updated method to pay Xfinity with a credit card in advance while still receiving the autopay discount? Some thoughts I had:

  • Does Xfinity allow internet bills to be paid with gift cards (similar to how Verizon does)?
  • If I leave the autopay settings linked to my checking account, but manually pay early with a credit card on their website, will I still receive the autopay discount?

Fico8: EX~EQ~TU~840 (12 month goal~850).
BOA (CCR, UCR), Chase (CFF, CSP, Amazon, CIC, CIU), US Bank (Cash+, AR, Go, Ralphs), Discover, Citi (CCC, DC, SYW), Amex (BCP, HH, Biz Gold, BBC, BBP), Affinity CR, Cap1(Walmart), Barclays View.
Message 1 of 8
7 REPLIES 7
ptatohed
Senior Contributor

Re: Xfinity and payment with a CC

I don't know the answer to any of your questions, sorry x3, but..... I like the way you operate!  Smiley Wink

[Until I can make a pretty signature, here’s an updated draft]

Everyday 5% CB:
Chase prime Visa // citi CUSTOM CASH “A” // citi CUSTOM CASH “B” // citi SHOP YOUR WAY (5% gas (in points), lucrative spending offers) // mylowe’s Rewards // Target circle card

5% CB rotating:
Chase “OG” freedom Visa // DISCOVER it Cash Back // nusenda CU Platinum Cash Rewards

Everyday 4% CB:
US Bank Smartly (v1.0)

Everyday 3% / 2.2% CB:
AOD FCU Visa Signature (3%, sockdrawered) // upgrade Cash Rewards Elite (2.2%, sockdrawered)

Welcome Offer / credits only:
Chase SAPPHIRE PREFFERED (grabbed my $1,000, sockdrawered, will cancel) // NFCU FLAGSHIP REWARDS (elevated Welcome Offer, annual prime credit, sockdrawered)

Hotel card:
Chase IHG ONE REWARDS PREMIER (elevated Welcome Offer, 1 free night/yr)

On my radar:
Langely FCU Signature Cash Back (5% CB monthly selectable cat) // Safe CU Cash Back+ (Quarterly rotating 5% CB cats plus bonus cats) // upgrade MyFive Cash Rewards (5% CB monthly selectable cat) // US Bank Kroger (and family) World Elite Master Card(s) (5% CB Mobile Wallet)
Message 2 of 8
chilliox
New Visitor

Re: Xfinity and payment with a CC

Did you ever find a solution to this? I'm running into the same issue now. I am looking to get the Chase Ink Business Preferred & Cash in the not-so-distant future and have called and spoken with multiple representatives to get a more in-depth understanding of their system.

 

Apparently, it seems that they put the kabosh on a lot of workarounds, including the PayPal one which you describe. While I don't know about gift cards, I was curious about your bulletpoint related to manually paying the bill with a CC even with autopay set up. According to the customer service agent, the way they circumvent people from benefiting from this is that when you manually pay your statement with a CC with ACH autopay setup, it will remove the ACH autopay from your account and you will have to re-add it yourself. It then takes 2 billing cycles for the discount to come back into effect after you re-add it. It's important that I say I have yet to try this out and verify for myself, but I could imagine a company like Xfinity doing something like this. Does anyone have experience doing this and know what happens to your autopay settings?

Message 3 of 8
chilliox
New Visitor

Re: Xfinity and payment with a CC

Now I'm doubly confused, as I managed to get a hold of yet another representative to clarify the policy and this time around they told me they wouldn't auto-remove your ACH method and that you can simply manually pay with the ACH set-up and the discount will still stay there. This is very confusing @_@ does anyone have experience trying this out and can speak on it?

Message 4 of 8
xenon3030
Valued Contributor

Re: Xfinity and payment with a CC

It worked. Set auto-pay using a checking account and afterward, pay with a CC.

 

No Paypal is required. 


Fico8: EX~EQ~TU~840 (12 month goal~850).
BOA (CCR, UCR), Chase (CFF, CSP, Amazon, CIC, CIU), US Bank (Cash+, AR, Go, Ralphs), Discover, Citi (CCC, DC, SYW), Amex (BCP, HH, Biz Gold, BBC, BBP), Affinity CR, Cap1(Walmart), Barclays View.
Message 5 of 8
chilliox
New Visitor

Re: Xfinity and payment with a CC

Worked flawlessly, thank you for the confirmation!

Message 6 of 8
zerofire
Valued Contributor

Re: Xfinity and payment with a CC

There is an autopay discount at Comcast?

TU:816 12/19/24 Bank of America--EX: 809 01/03/25 Experian--EQ:836 01/06/25 myFICO--Gardening since N/A
Active:
Bank of America (Customized Cash Rewards VSC, Unlimited Cash Rewards WMC{PT}), Capital One (Discover It DC, Savor WEMC), Chase (Amazon Prime VSC, Freedom Flex WEMC [x2]), Citi (Custom Cash WEMC, Dividend MC), Citizens GreenSense WMC, Curve WEMC{S}, FNBO Ducks Unlimited VSC, GBank VSC, Imprint Rakuten AC,PenFed Pathfinder Rewards VSC, Santander Ultimate Cash Back WMC, Synchrony PayPal Cashback WMC, UMB Simply Rewards VSC[Milford Federal], US Bank (Cash+ VSC [x2], Kroger Rewards WEMC, Pick n Save/Metro Market Rewards WEMC, Shield VC)
Wishlist: AAA Daily Advantage, AOD Signature, Aven, Bellco Colorado Rewards, Nusenda Platinum Cash Rewards, PCMCU Platinum Rewards, Redstone FCU Signature
Message 7 of 8
xenon3030
Valued Contributor

Re: Xfinity and payment with a CC

The internet and mobile providers, such as Xfinity, typically give ~$10 discount on autopay, if using "checking account".

 

By the way, it is a few months that I am using Apple Pay to do several bill payments such as Xfinity, PGE, DMV, etc. and all of them on the CCs that give ~5% on digital wallet (e.g. co-branded US Bank cards). I heard that there might be some virtual GCs that may give 5% on digital wallet. So, in case that we purchase such virtual GCs at high discount, we may save even more on utility bills.


Fico8: EX~EQ~TU~840 (12 month goal~850).
BOA (CCR, UCR), Chase (CFF, CSP, Amazon, CIC, CIU), US Bank (Cash+, AR, Go, Ralphs), Discover, Citi (CCC, DC, SYW), Amex (BCP, HH, Biz Gold, BBC, BBP), Affinity CR, Cap1(Walmart), Barclays View.
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