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Personally I wouldn't have asked for a CLI right after you got an auto one. I would have waited a couple months for one and from what I have read Cap One is extremely conservative with CLI. Although if you don't hear a yes for the AFs now I would try again when it is closer to them being charged.
sorry to hear for the CLI denial but if you just got the credit step increase than i assume you had the card for about 3 months or so...you probably wanna wait at least 6 if not 1 year to ask for an increase. Try in another 6 months and i think your chances will greatly improve.
I'm not surprised...you just got an auto CLI on your credit steps card which is most likely going to be stuck there forever. You've only had the cards for ~9mths give it more time. There are people contacting the EO that have had their cards for years and years and still not all are successfully getting increases, etc. Use the Cap1 builder cards for what they are and then go from there. I have a Cap1 Plat card that has been stuck at $750 for over 2yrs, and have came to terms with it b/c I know thats what the card is made for. I plan on sometime soon closing that card and moving on.