helpful chase

[Anonymous]

Because I always think I know what I am doing, in order to spend down my URs at 1.5cpp, I bought a $400+ gift card at wholefoods.com on my CSR.  Unfortunately, and I should have known, this doesn't count as a grocery purchase.   But when I asked Chase why I only got 1%, they explained it was the coding and then gave me 5% anyway.

Really wasn't expecting that, as usually there is all that language that the issuer isn't responsible for coding....

[Remedios]

I sent money via Western Union once,  thinking I was using debit card, but it was Freedom ( in my defense, those were two worst insomnia weeks ever). 

I got $10.00 fee (clearly spelled in cardmember agreement), then they refunded it two months later.

The only contact I had with them about it was asking if that "cash advance" took away grace period ( forgot I was in 0% promo). 

They can be quite helpful if one makes their words sweet...in case we have to eat them later. 

[Caught750]

Chase is so NICE!

[Remedios]

Oh, yesterday Chase app and website didn't work for a couple of hours, couldn't even log in, fingerprint login got disabled, all sorts of shenanigans happened with my accounts, but somehow during all that...Amex managed to take a payment made at 4 pm at 6 pm while everything was down

Now we know why Chase is doing CLDs, Amex sneaking in, taking extra CLs. 

Sadly, that's not the weirdest theory you'll read here today