macy's soft pull cli, how?

[Christina_xyt]

My macy's card is only $300. I have this card since 2013/09. So it's about a year. I would like to have it at least 500... so i can at least purchase a mk bag using my card. >.<

[lonelyisland]

On your credit card account summary page, click on contact credit srvices - its the link ABOVE secure messages. 

Then click on  the CHAT link, and ask for a CLI, they will "transfer" you to credit chat. 

[SunriseEarth]

+1 to using Chat.   I was able to go from $600 to $1200 after only my 3rd statement using chat

[AvadaKedavra]

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@SunriseEarth wrote:

+1 to using Chat.   I was able to go from $600 to $1200 after only my 3rd statement using chat

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Was it a hard pull or soft?

Though it's not listed in my signature, I have a Macy's card that is 11 months old with a CL of $300. I've only used it once. I tried to chat with them today for a CLI for the sole purpose of helping with my utilization and after verifying income/housing they asked to pull my credit report. I asked if this could be done with a soft pull and they said no. I also asked if Macy's ever gives CLIs and they said no.

Did I just get the wrong person or is this information true?

[Creditaddict]

everyone is right do chat... they always tell you it will be a hp and 95% of the time it is ALWAYS a SP... they use reports on file... they will also instantly counter whatever you ask for so I would ask for at least $2500 if you are at $300 now but since you are coming up on a year and have never asked I would probably ask for $5k.

I just went $3k to $4500 on Macy's store last week and $4k to $9k on Macy's Amex, I asked for $5k on store and $10k on amex. (think those are the right numbers, I have a thread somewhere if you want to check)

just say yes to you agree to hp, like i said it uses what's on file, don't worry about it.

[creditnocash]

ive done all my cli, by phone. the customer service rep eithe transfers me to credit or asks for income, housing payment and what the reason for the cli is. ive done it 3 times if i remember. 

went from 100 to 3500. all soft pulls. 

but as always when requesting a cli expect a hard pull and be relieved when its not. 

[nmbrsgrl]

Definitely don't email. I sent a message requesting a cli and got a very snarky response reminding me that they could increase or decrease my credit limit at their whim.

[lonelyisland]

Live chat is def the best way to go. I chat about once every other month, sometimes it's a yes, sometimes a no, but I've never once had a hard pull.

[Christina_xyt]

just tried and no luck.. they want to pull my report and i declined.

SO HOPEFULLY I WOULDN'T SEE A NEW ALERT STATING THAT I HAVE A NEW INQUIRY.

[Creditaddict]

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@Christina_xyt wrote:

just tried and no luck.. they want to pull my report and i declined.

SO HOPEFULLY I WOULDN'T SEE A NEW ALERT STATING THAT I HAVE A NEW INQUIRY.

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okay once again... they will ALWAYS tell you and ask you permission for a hp and it will 95%+ ALWAYS BE DONE WITH REPORT ON FILE, NO HP!