macys issue question/cld

[Anonymous]

I applied online and got my cc number, went shopping the next day. 2 days later, my account information was available online and it said payment was due the day I went shopping (one day after I applied). I guess I had that special 20 minute grace period. My cl was reduced to $700 but only for as long as it took to call and complain. I mean, how can you be late when the due date is the day you did the shopping? To be fair, Macy's cc bent over backwards apologizing for the mixup. I've called back to make sure there is NO derog on my file whatsoever. Have you tried talking to an account supervisor? You have a pretty darn good excuse, as far as I'm concerned.

BTW, as we speak, my dil is in the hospital, giving birth to my first grandbaby. 

[haulingthescoreup]

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brisdad wrote:

...BTW, as we speak, my dil is in the hospital, giving birth to my first grandbaby. 

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Oh, many congrats! Please post back and let us know how it all went!

[MsKiwi]

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@Anonymous wrote:

I applied online and got my cc number, went shopping the next day. 2 days later, my account information was available online and it said payment was due the day I went shopping (one day after I applied). I guess I had that special 20 minute grace period. My cl was reduced to $700 but only for as long as it took to call and complain. I mean, how can you be late when the due date is the day you did the shopping? To be fair, Macy's cc bent over backwards apologizing for the mixup. I've called back to make sure there is NO derog on my file whatsoever. Have you tried talking to an account supervisor? You have a pretty darn good excuse, as far as I'm concerned.

BTW, as we speak, my dil is in the hospital, giving birth to my first grandbaby. 

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Congrats on your first grandbaby, it is an awesome event! Happy birthday to the wee one.

[bamagirl1]

thanks hauling and stef! i had mentioned way back when i found out i was pregnant, been busy so didnt log in much but still read posts etc..he was born 10/22 at 334 am, he was 7lb 14 oz and 21 in long he's wonderful and his big brother just turned 8 today..so now that he's here i'm going to try and get back on the credit repair bandwagon. i was doing well and then stopped...

i called macys and just got my cl reinstated..yea..last week the guy wouldnt do it. so yesterday i paid my $67 balance off and today i called and got someone, he in turn transfered me to someone, which i didnt know until the picked up and he said they would restore my cl as a 1 time courtesy..

now my question is do you think this will affect future cli's? and as you know with macys you can call every 3-4 months so should i wait 3-4 months from today or 3-4 months from when the cl was orginally raised??

thanks again for everything

[Anonymous]

Great news!  If at first you don't succeed hang up and try again! 

[GST2008]

I would wait the three months or so since they just raised it back up for you (unless you do some heavy shopping in the near future).  Congrats!  I knew they would work with you.  They really do have very good customer service.

[jmbfl]

Congrats!

It won't effect the future at all. Macys has tunnel vision - if it is not in their field of vision they don't see it. And it won't be.

[Anonymous]

Good job, Bamagirl! I've always found Macy's to be easy to deal with and understanding of a one-time error. I think I'd probably try for the gli at your regular time, all they can do is say 'no'. And It can't hurt if you remind them of all the baby stuff you have to buy.

(off topic) Tyler Alonzo, 7lbs, 19 1/2lbs. And grandpa's face hurts from grinning. 

[Anonymous]

You should be fine Bama for increases later. They actually auto-increased mine from 800 to 2500 recently. Just bought the grandbaby some Hello Kitty jeans and tops at Macy's. They didn't have any in my size, lol. Darn the luck!

Oh, and I couldn't find a coupon code that would work for my purchase and I left it in my cart and left the website thinking I would shop when some more sales came along. I signed into my email account and got a nice 'reminder' and a 20% off coupon to use on everything.  Gotta love Macy's!!

Congrats again on those new babies. They grow up soooo fast. DD #1 just turned 22 yesterday.  

Coupon code if anyone wants it:  XM0IW1U1EB69

[bamagirl1]

thanks-thanks everyone for the kinds words and well wishes..

stef,

since my orginaly gli was in sept and a few said i should just call like normal when should i call again? next month? is it 3 months??? haven't been doing this stuff in a while and i'm a little rusty..

and stef I too love hello kitty, as I did when i was younger..i have 2 boys so can't buy them all the cute hello kitty stuff...i may use your code and look online..