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why me? Comenity TR showing closed on CR but open when I login?

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jeffm4688
Frequent Contributor

why me? Comenity TR showing closed on CR but open when I login?

Should I expect AA at this point? This is so weird. 

 

comenity_alert.pngcomenity_tr.png

FICO 12/2015 - EX 692 TU 685

FICO 10/2021 - EX 596 TU 605 EQ 600 - officially rebuilding.

What survived:
Amex HH - 1.5K | Amex Delta - 1K | Amex Bonvoy - 1.5K | Amex BRG - 3.5K | Amex BRG - 3.5K | Amex Business Cash- 2K | Amex Business Plus - 2K
Message 1 of 22
21 REPLIES 21
kdm31091
Super Contributor

Re: why me? Comenity TR showing closed on CR but open when I login?

A few weeks ago people reported the glitch that closed accounts still show available credit. So I wouldn't rely on that to determine that it is still open.

 

Unfortunately, looks like they've closed your account. Sorry, OP.

Message 2 of 22
CreditMagic7
Mega Contributor

Re: why me? Comenity TR showing closed on CR but open when I login?

You also need to check your other Comenity card accounts because it might extend further.

Message 3 of 22
jeffm4688
Frequent Contributor

Re: why me? Comenity TR showing closed on CR but open when I login?

I don't understand though, I don't think its closed as it still says $5,000 available... (as do my other accounts). I actually just closed 2 other comenity accounts 2-3 weeks ago. I couldn't find the comenity AA thread to see if it was common for the account to still have available credit after it's been "closed". I'm wondering if it's a glitch, a serious one.

FICO 12/2015 - EX 692 TU 685

FICO 10/2021 - EX 596 TU 605 EQ 600 - officially rebuilding.

What survived:
Amex HH - 1.5K | Amex Delta - 1K | Amex Bonvoy - 1.5K | Amex BRG - 3.5K | Amex BRG - 3.5K | Amex Business Cash- 2K | Amex Business Plus - 2K
Message 4 of 22
Meanmchine
Super Contributor

Re: why me? Comenity TR showing closed on CR but open when I login?

Call and ask them?

>3/2016 EX 644 CK-TU 642 CK-EQ 660 WalMart- 671.
>7/2025 All 3 reports 830 - 845(F8) F9s = all 850 but my app finger is still twitching
Message 5 of 22
Anonymous
Not applicable

Re: why me? Comenity TR showing closed on CR but open when I login?

GL and report back please. 

Message 6 of 22
RonM21
Valued Contributor

Re: why me? Comenity TR showing closed on CR but open when I login?

Def call to make sure


Total CL: $321.7kUTL: 2%AAoA: 7.0yrsBaddies: 0Other: Lease, Loan, *No Mortgage, All Inq's from Jun '20 Car Shopping

BoA-55k | NFCU-45k | AMEX-42k | DISC-40.6k | PENFED-38.4k | LOWES-35k | ALLIANT-25k | CITI-15.7k | BARCLAYS-15k | CHASE-10k

Message 7 of 22
Anonymous
Not applicable

Re: why me? Comenity TR showing closed on CR but open when I login?


@RM21 wrote:
Def call to make sure

+ 2, did you call to confirm whats is going one?

Message 8 of 22
Anonymous
Not applicable

Re: why me? Comenity TR showing closed on CR but open when I login?


@jeffm4688 wrote:

I don't understand though, I don't think its closed as it still says $5,000 available... (as do my other accounts). I actually just closed 2 other comenity accounts 2-3 weeks ago. I couldn't find the comenity AA thread to see if it was common for the account to still have available credit after it's been "closed". I'm wondering if it's a glitch, a serious one.


My Sportsman Guide Visa still shows the credit line available, and I closed the card in February.

Message 9 of 22
Anonymous
Not applicable

Re: why me? Comenity TR showing closed on CR but open when I login?

That closed by credit grantor and the fact that it's closed on your CR makes me think they took AA on you and closed it like they have done to several of us. Typically they are closing these for "too many inquiries" at least that what the stack of letters I got back in November when they closed all mine out. How many EQ INQ's do you have currently? Mine all said zero available up until a week or two ago and since then my TR Visa, SG Visa, BJ's MC, AKC Visa and FRN MC all show full CL available but they are definately closed. 

 

AKC Visa 1.PNG

BJs MC 6-7-16.PNG

 

FRN MC 1.PNG

Message 10 of 22
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