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Credit Karma tricked customers into thinking they were pre-approved for credit cards

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WaldenEast
Established Member

Credit Karma tricked customers into thinking they were pre-approved for credit cards

"The Federal Trade Commission on Monday ordered personal finance company Credit Karma to pay $3 million to customers the agency alleges were deceived into applying for products they weren't eligible for." https://www.cbsnews.com/news/credit-karma-federal-trade-commission-3-million-deceptive-claims/ 

Message 1 of 17
16 REPLIES 16
WaldenEast
Established Member

Credit Karma will pay $3 million to users targeted with false preapproved offers

Credit Karma tricked customers into thinking they were pre-approved for credit cards, FTC says https://www.cbsnews.com/news/credit-karma-federal-trade-commission-3-million-deceptive-claims

Message 2 of 17
OmarGB9
Community Leader
Super Contributor

Re: Credit Karma will pay $3 million to users targeted with false preapproved offers

And of course CK vehemently denies the claims. Smiley LOL


Last App: 1/10/2023
Penfed Gold Visa Card

Currently rebuilding as of 04/11/2019.

Starting FICO 8 Scores:




Current FICO 8 scores:


Message 3 of 17
OniStringer
Regular Contributor

Re: Credit Karma tricked customers into thinking they were pre-approved for credit cards

Man Credit Karma could be such a great tool and is for a quick glance at your credit as a whole. But they really do weird things.


Message 4 of 17
Bill77
Regular Contributor

Re: Credit Karma tricked customers into thinking they were pre-approved for credit cards

Speaking of CK, I feel like the marketing of the Upgrade cards are deceptive.  It should be more clear that you are not signing up for a standard credit card everyone would commonly know.  Although I'm sure they covered themselves in the fine print.

 

Message 5 of 17
Horseshoez
Senior Contributor

Re: Credit Karma tricked customers into thinking they were pre-approved for credit cards

I've been critical of CreditKarma in the past and been heavily flamed for the effort; this revelation from the FTC comes as no surprise to me.

Chapter 13:

  • Burned: AMEX, Chase, Citi, Wells Fargo, and South County Bank (now Bank of Southern California)
  • Filed: 26-Feb-2015
  • MoC: 01-Mar-2015
  • 1st Payment (posted): 23-Mar-2015
  • Last Payment (posted): 07-Feb-2020
  • Discharged: 04-Mar-2020
  • Closed: 23-Jun-2020

 

I categorically refuse to do AZEO!

In the proverbial sock drawer:
Message 6 of 17
1GaDawg85
Valued Contributor

Re: Credit Karma tricked customers into thinking they were pre-approved for credit cards

Smiley Indifferent this is my shocked face 


FICO 5 ,4, 2 - 10/2023                            FICO 8 - 10/2023                                   FICO 9 - 10/2023                                   FICO 10 - 10/2023
     
Message 7 of 17
DXness
New Contributor

Re: Credit Karma tricked customers into thinking they were pre-approved for credit cards

Upgrade is not the only shady thing they still have going - when I check my CK profile, they dress up arguably terrible cards from Credit One, Merrick, Mission Lane, etc and dress down nice cards from Citi, US Bank, Wells Fargo, and Amex.  They have the Credit One Platinum rated the same as the Amex Platinum charge card, like excuse me what?  They make the Citi Custom Cash look like one of the worst offerings available and slap "fair" approval odds on those nice cards, while decorating the subprimes with guarantee banners.  OUTSTANDING odds for Mission Lane!  Fair odds for the BCE that I actually got approved for.

That marketing is designed to scare you from apping for the prime cards and steer you to the predators licking their lips at the thought of having your money for their lunch.  CK probably gets referral money to promote those and I don't recall if they disclose such relationships anywhere.  So unethical...


__

Rebuilding, FICO 8s as of December 2024:


VS4: 703
Message 8 of 17
Horseshoez
Senior Contributor

Re: Credit Karma tricked customers into thinking they were pre-approved for credit cards


@DXness wrote:

Upgrade is not the only shady thing they still have going - when I check my CK profile, they dress up arguably terrible cards from Credit One, Merrick, Mission Lane, etc and dress down nice cards from Citi, US Bank, Wells Fargo, and Amex.  They have the Credit One Platinum rated the same as the Amex Platinum charge card, like excuse me what?  They make the Citi Custom Cash look like one of the worst offerings available and slap "fair" approval odds on those nice cards, while decorating the subprimes with guarantee banners.  OUTSTANDING odds for Mission Lane!  Fair odds for the BCE that I actually got approved for.

That marketing is designed to scare you from apping for the prime cards and steer you to the predators licking their lips at the thought of having your money for their lunch.  CK probably gets referral money to promote those and I don't recall if they disclose such relationships anywhere.  So unethical...


Click on the "Advertiser Disclosure" link:

CreditKarmaDisclosure.png

Chapter 13:

  • Burned: AMEX, Chase, Citi, Wells Fargo, and South County Bank (now Bank of Southern California)
  • Filed: 26-Feb-2015
  • MoC: 01-Mar-2015
  • 1st Payment (posted): 23-Mar-2015
  • Last Payment (posted): 07-Feb-2020
  • Discharged: 04-Mar-2020
  • Closed: 23-Jun-2020

 

I categorically refuse to do AZEO!

In the proverbial sock drawer:
Message 9 of 17
Remedios
Credit Mentor

Re: Credit Karma tricked customers into thinking they were pre-approved for credit cards

Well, my wish is "Gee, wouldn't it be nice to have an agency in charge of finning consumers for refusing to educate themselves, eating Tide pods, banning Kinder eggs because parents cannot bother with supervising their kids"

 

It's also very interesting how some can be pro and anti regulations at the same time depending on what's happening 

 

 

Message 10 of 17
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