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2ND Factact Free Disc Inquiry through ACR Issue Finally Resolved

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CreditBob
Established Contributor

2ND Factact Free Disc Inquiry through ACR Issue Finally Resolved

I got an email update from the Fair Isaac VP over Fico scoring. So the 2ND FACTACT FREE DISC that was listed as a hard inquiry has been addressed and fixed. Here is a copied & pasted email from him. This is now behind all that it has affected. So for now on Annual Credit Report (ACR) will be reported as a soft inquiry.

 

I interacted with my contact at TransUnion regarding your situation described below.  It was shared with me that the matter was investigated further by TransUnion and through a process of discovery, TransUnion identified a technical issue with the transmission of certain soft inquires to TU partners which resulted in some FACTA soft inquiries being categorized as regular inquiries. A deployment to fix the issue, where the regular inquiries were updated to soft inquiries, was executed by TransUnion on 02/16/2018.  Your file has been corrected.

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1 REPLY 1
Anonymous
Not applicable

Re: 2ND Factact Free Disc Inquiry through ACR Issue Finally Resolved

Thanks for the update on this matter! I'd assume that Credit Karma and others will not show this inquiry when the report gets updated.

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