Joe called from an unnamed CA asking for one of our employees. We created a strict Privacy Policy and usually disavow any knowledge of said employee, I'll call her Jane, and we don't forward calls or take messages. Caller ID helps!
Anyway, the conversation went like this:
Me: Hello
Joe: Is Jane there?
Me: This is HE.
Joe: Jane, this is Joe from So and So CA calling in regards to OC debt.
Me: To verify, will you read me my social security number.
Joe: Yes, it is xxx-xx-xxxx.
Me: Thank you very much.
Joe: WAIT! You sound like a guy!
Me: It's French.
Joe: What?!
Me: Jane is French....Jan'e
Joe: This isn't Jane! Get me Jane!
Me: No, I was pulling your leg, Joe, my name is llecs. Isn't it illegal to read off someone else's info or to talk to a third party? Isn't that a violation of the FDCPA?
Joe: Get me Jane!
Me: Jane is unavailable, but I'm free to chat.
Joe: I won't get off the phone until you get me Jane.
Me: Terrific. The day has been slow anyway.
[by this point in the conversation, I had already googled his info and found that he is in Boston]
Me: Did you catch the Sox game last night?
Joe: What?
Me: You are in Boston, aren't you?
Joe: Yes.
Me: Did you catch the Sox game last night?
Joe: Yes.
Me: Didn't they play Kansas City?
Joe: Yes. .......I'M NOT PLAYING!
[Joe Hangs Up]
He never finished the conversation. What is he not playing? Baseball? Yahtzee? What? Needless to say my feelings were hurt because he hung up on me. Should I call him back?
BTW, Jane [not real name] is a real employee but works in another state. Sorry Jane. We do tell our employees to never give out our info. We get over a dozen calls like that a week. Wish there was some way to capitalize on this.