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Hey,
I hope I haven't been bamboozled again! I was just approved for the personal AMEX gold card with an offer of 75,000 bonus points. Before I logged into my account with AMEX (took like 20 seconds), the original offer was 90,000 bonus points with a minimum spend of $6,000 in 6 months. Why was I suddenly deemed unworthy of the full 90k points?
I have never received AMEX bonus points, like EVER. Even when I applied for the Hilton Honors card thinking I would get 80,000 Hilton Honors Points for spending $3,000 in 3 months, but AMEX denied giving me the points in 2022. This was before AMEX started the warnings/alerts of potentially not receiving points during the application process. They did not provide a reason why I did not receive the points, I just moved on to other lenders and banks. I'm terrified this will happen again with the Gold Card.
Plus any AMEX Gold Card tips on capitalizing with the increased AF would be appreciated!!! I have the No Spending Limit version.
My Stats:
CARDS: CL, Balance
Total $105,400, 12 cards
Welcome to My FICO Forums, @Myia_omg98.
AMEX Bonus offers are more complicated than those from many other lenders.
The offer you EARN is based on what was displayed on the webpage at the time you applied. If you were eligible for the 90K MR offer but for some reason applied where the 75K MR offer appeared, that is probably the offer you would earn. In my case with that special MR offer on Business Platinum, I was having trouble accessing the special web link I was mailed for my application. I was directed to call the application hotline number. But that representative told me she would be unable to give me that same offer, she only had the standard offers. However, she forwarded me to a customer service agent who assisted me in getting the special offer during my application.
If you have a question or concern about the promotion you received, I would call customer service ASAP and try to get it straightened out. At the least, they should be able to tell you which promotional offer applied to your application.
Thank you!! @Aim_High
Your knowledge was so helpful. I wasn't aware of Chase's Sapphire rule, the next card I was looking to get is the Preferred because of their SUB, but my offer is an expiration offer and I believe I have until Nov24.
I called AMEX and the rep just told me I have to wait 72 hours and then call back to get confirmation on if I'm allotted the 75k or 90k points.
@Myia_omg98 wrote:Thank you!! @Aim_High
Your knowledge was so helpful. I wasn't aware of Chase's Sapphire rule, the next card I was looking to get is the Preferred because of their SUB, but my offer is an expiration offer and I believe I have until Nov24.
I called AMEX and the rep just told me I have to wait 72 hours and then call back to get confirmation on if I'm allotted the 75k or 90k points.
Glad to help, @Myia_omg98, and that AMEX CSR gave you some clarification on your SUB.
The 48-month Sapphire card restriction was just one that came to mind. There are many other examples. The trick is to carefully read the legal disclosures on the links on the card page or displayed at the bottom. Hyper links for "Offer Details" or "Terms and Conditions" are always important to consider. Also, look for the footnotes and read the fine print at the bottom of the application page. Here's just a few other examples.