AMEX contact #? for recon?

[Anonymous]

They declined me for the honors...but I don't see the acct. for the reason,

[Anonymous]

FED...keeps rates the same. 5.25

[Anonymous]

I'm so bummed...They didn't give a contact #, and i can't find the one.  They pulled EX and they said there is an acct. that I don't see whats up with that?  They gave me the Delta, go figure!

[Tuscani]

AMEX RECONN #

1-888-826-3471

American Express
P.O. Box 31525
Salt Lake City, UT 84131
ATTN: Reconsideration Request

Phone: 800.962.7227
Fax: 801.945.2884
18002976197 - Executive Offices

[Anonymous]

Try the recon first. If that doesn't work and you can spare another pull, try the starwood. I was approved for the delta, declined for the hh, then approved for the starwood. But it was three hard pulls.

[Anonymous]

Thanks,  tuscani

[Anonymous]

anabell36,

Do you recall the reason HH decline you?

This is what they told me:

(Unsatisfied account 90+ days past due with a balance of $200+ greater than 1 year)

I'm calling the now!

[Anonymous]

anabell36, also do you remember who they pull for your starwood?

[Anonymous]

Okay...just got off the phone with AMEX...They claim that EX is reporting a judgement as "Satisfied but no date as to when" ....that is crap!  I am looking at the report from TC and they show the date paid 4/29/2004....any ideas anyone? 

How can they get a report that differs from mine?  this is messed up!

[sl]

For those of you who are having problems getting an issue resolved with AMEX - here is a name and number that should help.  It is the Executive Assistant to the CEO and is on Executive Row.

Her name is Holly Delaro - number is 212-640-2000 - you will get the switchboard operator and ask for Holly in the Executive Offices.  She helped me with a major problem and very easy to work with.