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Anyone else having problems with EIDT?

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DaveSignal
Valued Contributor

Re: Anyone else having problems with EIDT?

EIDT has been working for me. I often pull the reports daily (i do mark the date and time I pull in an Evernote note, though, so that I don't pull before that time the next day). But I get all three CRAs, every time. And I see when my accounts are update to each one. USAA had a prettier interface, but that broke for me and USAA was unable to fix it, in my circumstance, even after multiple phone calls to customer service.... I think it may be an issue with Experian. EIDT has not stopped working though and provides the information that I want.
EX:694 TU:744 EQ:777
Amex ED $19.5k - BoA Travel Rewards $15k - CSP $5k - SDFCU EMV $15k - NFCU goRewards $20k - Barclays Arrival $6.5k
Message 11 of 17
Anonymous
Not applicable

Re: Anyone else having problems with EIDT?

You are too hard on USAA Credit Monitoring that it broke?! ): Glad this thread is here. Thought it was my problem only!

Message 12 of 17
pembrokepride
Contributor

Re: Anyone else having problems with EIDT?


@DaveSignal wrote:
EIDT has been working for me. I often pull the reports daily (i do mark the date and time I pull in an Evernote note, though, so that I don't pull before that time the next day). But I get all three CRAs, every time. And I see when my accounts are update to each one. USAA had a prettier interface, but that broke for me and USAA was unable to fix it, in my circumstance, even after multiple phone calls to customer service.... I think it may be an issue with Experian. EIDT has not stopped working though and provides the information that I want.

@DaveSignal wrote:
EIDT has been working for me. I often pull the reports daily (i do mark the date and time I pull in an Evernote note, though, so that I don't pull before that time the next day). But I get all three CRAs, every time. And I see when my accounts are update to each one. USAA had a prettier interface, but that broke for me and USAA was unable to fix it, in my circumstance, even after multiple phone calls to customer service.... I think it may be an issue with Experian. EIDT has not stopped working though and provides the information that I want.

I would have loved to have kept it but it just didn't work for me. I cancelled yesterday and when I talked to CS lady she didn't even ask me why I was asking to cancel. She said we don't do it over the phone send a e-mail with cancel in subject line. I am not sure I want to be part of a company that has that type of attitude. Glad it is working for you as it was cheap and the daily pulls would have been sweet. At least I know it was just not I that was having these problems with it.

In garden as of 04-06-14 to 12/01/14

Starting score EQ MyFico 646 11/29/13 Current 691 EQ MyFico SW 04/03/14
Starting score EX MyFico 657 12/01/13 Current 686 EX MyFico 03/01/14
Starting score TU MyFico 627 12/02/13 Current 696 Barkclay 03/26/14
Message 13 of 17
NewGirlNewLife
Established Member

Re: Anyone else having problems with EIDT?

I haven't had any EQ data in my EIDT pulls for weeks now. Very frustrating.

Newbie, rebuilding after divorce.
(10/1/2013 from MyFico 3-score)
EXP: 696
EQ: 661
TU: 668
Goal: 700+ for all three!
Message 14 of 17
usofascott
Valued Member

Re: Anyone else having problems with EIDT?

Has anyone talked to them about the lack of Equifax on reports?  It would seem that if we are paying for tri-merge and only getting 2 bureaus, that we are not getting what we have paid for.  I know some people are getting EIDT just to pull Equifax.

Message 15 of 17
pembrokepride
Contributor

Re: Anyone else having problems with EIDT?


@usofascott wrote:

Has anyone talked to them about the lack of Equifax on reports?  It would seem that if we are paying for tri-merge and only getting 2 bureaus, that we are not getting what we have paid for.  I know some people are getting EIDT just to pull Equifax.


Yes on another recent thread about EIDT some people called and were told to wait 48 hours then log back in. They did that still no EQ called again told to wait 24 and still a no go. When I cancelled with them the other day they didn't even ask me why or try at all to get to to stay. This attitude was a big red flag to me that they really don't care!

In garden as of 04-06-14 to 12/01/14

Starting score EQ MyFico 646 11/29/13 Current 691 EQ MyFico SW 04/03/14
Starting score EX MyFico 657 12/01/13 Current 686 EX MyFico 03/01/14
Starting score TU MyFico 627 12/02/13 Current 696 Barkclay 03/26/14
Message 16 of 17
Mitch953
Established Member

Re: Anyone else having problems with EIDT?

lg8302ch - Did you ever get your login info for EIDT? I'm having the same issue. I posted about it in another thread, but I just saw that you might be having my same issue. Signed up, but no login info or any way to use the service. They've already charged my card and gave me an order number, but nothing else. Please let me know if you got your login, and how you went about it. 

Message 17 of 17
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