Anyone have trouble cancelling CCT today?

[Anonymous]

I've been trying to use the phone system to cancel my Credit Check Total membership all day today.  I press 1 for membership questions at the beginning, then it takes me straight to a person instead of next asking if I want to cancel using the online system.  I've tried from 3 different phones, thinking they didn't like my number coming up repeatedly on caller ID, but that made no difference.  Anyone else unable to cancel with the auto dude today?

I would gladly pay the $15 for the monthly service, but I would only get all 3 scores once a month that way.  If I subscribe for $1, then cancel, I can get all 3 scores 4 times a month for $2.  It's kind of silly the way they have it set up.

[Gmood1]

You can also send a email to cancel. They'll send a confirmation email when it is done.

[Anonymous]

I couldn't cancel today either today. They probably got hit real bad from us credit nerds- myfico forum followers!

[elim]

---

@Anonymous wrote:
I couldn't cancel today either today. They probably got hit real bad from us credit nerds- myfico forum followers!

---

  yep, they're on to you.      :]

[RonM21]

I wonder if anyone has success doing this cancel 4 times a month for an extended period of time. I'm thinking yes, but just don't remember seeing it.

[Anonymous]

I wonder the same thing, however the phone system is diverting me today before it knows who I am.

[Anonymous]

---

@Anonymous wrote:

I would gladly pay the $15 for the monthly service, but I would only get all 3 scores once a month that way.  If I subscribe for $1, then cancel, I can get all 3 scores 4 times a month for $2.  It's kind of silly the way they have it set up.

---

I completely agree with this.  I'll never even consider a membership as you get more with less in using free trials.

But, speaking of a membership... this happened to me today:  I noticed a $32.xx charge on one of my CC's from Experian.  When I called the # associated with the transaction, I got CCT.  I told them I had an unauthorized charge on the account, and they said it was because I didn't cancel a trial membership (I did).  I explained that I did, and immediately she said "oh yes I see that now.  I'll reverse the charge and you'll see the funds back on your CC in 3-5 business days."  I fought it to be a little suspect to be honest.  I can't blame them for wanting more of my money... I mean I've used a half dozen free trial memberships at this point, but don't try to sneak in a membership charge hoping I won't notice or say anything.