Yep..we got that message. A loan officer will contact you and give you the opportunity to explain any derogatory items on your report that would normally prevent you from being approved. We worked with Tammy ~ she was absolutely a delight! DH applied sometime last week and we received an approval email from her yesterday. He had to complete and sign another application, send a copy of a recent utility bill and give a history of previous residences. I know alot of people are getting huge amounts of credit from them but we asked for a $300 CL and received $500.
We are so absolutely pleased with them. Very easy to work with and they make you feel like a person not just a loser with crappy FICO!