Just to let people now, good things can happen with Arrow Financial. It just takes awhile. In the process of refinance, I had to deal with this sleezebag CA and I did end up having some success.
First of, they finally did agree to several items. A) they settled the account at 35% of their balance. B) they agreed to a PFD (they haven't even been paid, but they have deleted the TL from all three CR's). C) they put the agreement in writing and faxed it to me. It only took writing them every week and calling them every day for four weeks to have this success. But in the end, all the work paid off and I am happy and they...well I have no idea if they are happy or not and I don't care.
In the end, I have a signed, written agreement with Arrow stating that they will delete all trade lines from all credit reporting agencies. They will not sell the debt to anyone else. And, that they will accept payment at a 65% discount of the balance.Probably the best $300 i spent recently.
So how did I do it? Well A) I remained calm with them. B) I made a plan as to what I wanted to achieve, as part of that plan, I knew what the maximum I wanted to spend. C) I accepted that I would have to pay them something. D) A lot of writing and telephone calls to them. (yea, I know that you should not call a CA, but i was also on a deadline) E) once i found a person with them that would work with me, that is the person I called. F) i really started to have more success late in the month. We came to an agreement on 27 Feb 2008 and my letter is dated 29 Feb 2008.
Now i must be vigilant and watch to insure that they do not pull anything sneaky.