BOA phishing scam or legit?

[Fico2Go]

Just received a letter from BOA addressed to me from their COMPLIANCE PROCESSING AND MONITORING in Pheonix, AZ. 

The letter asked me to visit a local branch to provide my drivers license or my account will be closed if not provided by a deadline.  Even more strange the letter says not to snail mail, fax, or email documents to them.  BUT YET IT INCLUDES AN ENVELOP TO MAIL TO THEM:

COMPLIANCE PROCESSING AND MONITORING

PB BOX 29961

PHOENIX, AZ 85038-0961

And even more strange is that there is no local BOA branch near me.  So If I can't visit them, can't mail to them,  can't email them, and can't fax to them,...what am I to do? 

So I did the only possible thing which is to call Customer Service.  ( Strange again, the letter says if I have question to call the number on the back of my credit card. ??? ). 

But when I call CS they said they have no knowledge of this letter and I should discard it right away.  They will not my account etc..etc..

It seems strange how they could request a copy of my drivers license and yet they already have my street address to have sent the mailing. 

Anyone else has received this kind of letter?  Did I reach someone at BOA that provided me with the wrong information or this is a scam? 

And why would the letter ask for just a copy of my drivers license? 

ODD.

[coldnmn]

If you called customer service from the back of your credit card and they have no knowledge of it. Do what BoA told you to do. Destroy it. Your address is pretty much easy information to get. If one out of a hundred don't check with the bank and mail the information in and it is a scam well you get the picture.

[Fico2Go]

It seems to be a hoax since the letter basically says not to  send anything to anyone.  And since I don't live near a boa branch there is no branch to visit. 

You would think that if it's a scam it would ask for more than a drivers license which they obviously already have my address. 

[Involver]

It is a scam.

Your drivers license number is generated by an algorithm using your SSN.  We designed programs to do this in high school before identity theft was a huge deal.  So, whoever wants that information can likely figure out your SSN.  Then with your address / DOB / DL # / SSN it's smooth sailing.

Stay away.

[Anonymous]

How is it a scam when they don't even ask for any information and they state to go to the branch?  Weirdest scam I've heard of. 

Reading online, this address has been used for previous scams so it probably is....just really weird to ask you not to send anything to them.

[Involver]

See also:

this thread from 2010 on another website

http://www.city-data.com/forum/charlotte/1133558-phishing-scam-bofa-just-really-stupid.html#b

[lg8302ch]

Would also vote for a SCAM

old thread

http://www.city-data.com/forum/charlotte/1133558-phishing-scam-bofa-just-really-stupid.html

They send it probably to customer that are nowhere near a branch and by mentioning not to send in anything expect to build trust  and therefore add this envelope

Edit: Involver...you got me.. was typing too slow

[Fico2Go]

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@Involver wrote:

See also:

this thread from 2010 on another website

http://www.city-data.com/forum/charlotte/1133558-phishing-scam-bofa-just-really-stupid.html#b

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Yes I googled and came up with that one too.  Further searching I found that BOA is also located in AZ.  But I'm not too sure about the PO Box address. 

This is indeed the weirdest scam ever.  If you read the letter carefully it tells you not to mail, fax, or email anything.  But yet it includes an envelop to send docs. 

Perhaps it's targeted to people who can't read? 

It would be even more strange if the mailing address on the envelop belongs to an actual BOA address. 

But if the mailing address were not real then this could be a scam targetted to people that can't read and is likely a baby step to something more dangerous. 

First they try sonmething simple like requesting a Drivers license.

Next they might come back for a copy of a utility bill;

then SSN;

then your dogs name;

etc..etc..

[Involver]

Also I would find it suspicious since BoA is headquartered in Charlotte, NC and their primary mailing address is in Tampa.

[Fico2Go]

I agree.  But somewhere in the BOA system there is a leak or gap somewhere.  How could they have found out about my account after a new account was just opened a few weeks ago? 

I have Messaged BOA for a written response regarding this letter just in case the first CSR provided in correct information.