Best and worst Credit Card site/app?

[bergrides]

I would have to agree with @HeavenOhio - My worst is also the Citi L.L. Bean Mastercard site.  I have not had an issue with statements (yet), but the no pending transactions being shown, no rewards info per transaction, and the only notifications for transactions being for transactions without card and out of country transactions is a real issue.  At least when Barclay had it you could get notifications when the transaction posted.  Unless the card is not used or it is out of country, htere is no notification.

Kohl's card is very basic and I don't think has noitifications either.

Not sure how PNC credit card site is, but the Debit Card portion which is the same site the credit card uses, is great.  I get notifications for every debit card transaction and I like the way it is laid out.

Amex has to be the winner though by far, with only 2 gripes:

- Purchase notification can not be set for less than $10 - Fraudsters usually start with $1 or $2 charges to test the water

- They removed the categories for each transaction so you now have to pick categories and see what filters.  This makes it a little tougher to track rewards and spending.  If you preview the new version on the Statements and Activity tab, you can see the items that are in the spend categories that get more than 1%, but it takes a while to update and the piece that shows it for past statements doesn't work.

Curious to see if anyone chimes in on the site for Citizens Bank Cash Back Plus card...

[bergrides]

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@HeavenOhio wrote:

I missed some stuff.

AMEX's chat is a mess, particularly because it doesn't save anything. However, I'm seeing that alternative chat options are available, including Apple's. I haven't checked that out yet.

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@HeavenOhio - That is a pain that you can't save the chat sessions directly, but what you can do, is use your mouse to highlight the text from the chat and save it to a text file using Notepad or some other editor.  Also if you miss copying before the window closes, if you start chat again, previous conversations are still there.

[Brian_Earl_Spilner]

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@bergrides wrote:

I would have to agree with @HeavenOhio - My worst is also the Citi L.L. Bean Mastercard site.  I have not had an issue with statements (yet), but the no pending transactions being shown, no rewards info per transaction, and the only notifications for transactions being for transactions without card and out of country transactions is a real issue.  At least when Barclay had it you could get notifications when the transaction posted.  Unless the card is not used or it is out of country, htere is no notification.

Kohl's card is very basic and I don't think has noitifications either.

Not sure how PNC credit card site is, but the Debit Card portion which is the same site the credit card uses, is great.  I get notifications for every debit card transaction and I like the way it is laid out.

Amex has to be the winner though by far, with only 2 gripes:

- Purchase notification can not be set for less than $10 - Fraudsters usually start with $1 or $2 charges to test the water

- They removed the categories for each transaction so you now have to pick categories and see what filters.  This makes it a little tougher to track rewards and spending.  If you preview the new version on the Statements and Activity tab, you can see the items that are in the spend categories that get more than 1%, but it takes a while to update and the piece that shows it for past statements doesn't work.

Curious to see if anyone chimes in on the site for Citizens Bank Cash Back Plus card...

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You can set alerts for less than $10. A normal small purchase for me is less than $4 at 7-Eleven and I get notified. I also get notified for $1 at places with holds like certain gas stations and my car wash.

[Anonymous]

Koh's Charge is by far the worst. I develop websites for a living so I know bad UI. You can't even log in most of the time and it doesn't show pending payments. It's the only card that I have on autopay for this reason. At least they are starting to integrate it into the Kohl's app. 

[iced]

My very limited card base opinions...

Best: Chase app, with American Express a close second. Both are simple, intuitive to find what I'm looking for, and I can do basically anything I need to do with my cards and get any information I need within a few taps on either one. Only rarely do I log in to their websites anymore, and that's usually just because I don't feel like grabbing my phone or I'm looking at an annual statement.

Worst: DCU. It's not really a major bank, and it's meant to do things besides credit cards, but the app feels like it was written 5 years ago and never updated. I can do what I need to do (barely), but that isn't saying much since I don't do much with them. Anything beyond simple checking balances or reading messages usually just fires you off into their regular site through the app.

[KLEXH25]

I agree that the DCU app is bad. They sent an email recently that they’re updating the website, so I’m hoping the app follows next. I also think the PayPal/Synch combo is god awful. I hate having to log into one and transferring to the other, and Synchrony is primitive at best.

I’m happy with all my other cards. Just started using Amex and it looks pretty good. Discover, Citi, & Capital One are all great too.

[bourgogne]

best by far is the jpmorgan site, it would be impossible to make anything more clean than this.  I don't get folks digging the ax site, how can you like a site that does not give a running balance?  a running bal is the only thing the jmp site shows without drilling down