Bought monthly FICO score report, but no report is showing

[Anonymous]

Hello,

I need some help navigating this as the rport I ordered is not showing up at all. My bank has confirmed that I paid for the report, so I'm not sure what's happening. 

-Bryan1

[Anonymous]

Lol maybe there's a glitch. I didn't see your post and just posted almost the same thing. I cancelled my subscription yesterday so I can we sign up using Ebates. I can't see my report or scores.

[Anonymous]

*could

[joshall]

I am thinking to cancal my subscription for now.  

I am desperate to bump up my scores to get pre-qualified for a new mortgage.  It has been three weeks and my scores did not change?  

Mortgage loan and auto loan were reported, scores remain the same?

Paid 3k on a few credit card bills, and Chase is yet to report.

Considering that we (as in Americans) are quite techie but this is crap!  There should be no reason for not reporting nor updates in scoring.

Iwantafabulousfico, what you mean by signing up using Ebates??

[joshall]

I am thinking to cancal my subscription for now.  

I am desperate to bump up my scores to get pre-qualified for a new mortgage.  It has been three weeks and my scores did not change..

Mortgage loan and auto loan were reported, scores remain the same?

Paid 3k on a few credit card bills, and Chase is yet to report.

Considering that we (as in Americans) are quite techie but this is crap!  There should be no reason for not reporting nor a lack of updates in scoring.

Iwantafabulousfico, what you mean by signing up using Ebates??

[Anonymous]

I am having the same issue. The money has been withdrawn and shows no scores on my account. I did receive an email to call and verify "prior to purchasing any future myFICO® product."

This is a bit frustrating as it failed to notify me of verification "prior" to taking my money so that I could spend it elsewhere. Now I'll have to call and speak to someone over the phone at 8am my time to verify, refund, or even cancel the subscription!

No doubt they will be joyous and fully interested in telling me the issues or understanding my wasted time when paying them for their product only to have to call anyway. After checking into this a bit, seems everyone who's told me about MyFICO has had the exact same thing happen.

Why take our money before we get the product if you know your services will cause inconvenience when starting for the time so commonly?

[RonM21]

Use to have this, but went elsewhere, and this was one of the reasons. The slow updating. I'm sure it's YMMV though.

[Anonymous]

Having the same issue a year later. I emailed customer support, but honestly, if you advertise that products will be availble immediately, they should be! For those of us paying $60 to do a quick check before a mortgage lender pulls it, we don't have time to call customer support or wait two days for a response. Hope your issue has been resolved.

[Cherekas]

I actually had the same issue a few months ago. I purchased a single TU report for my myself and we cound not see the report. So I had to call the 800 number and they canceled my order and I had to resubmit payment again. Eventually it worked but it was about a day later.