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CLOSE CALL!!

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Booner72
Senior Contributor

CLOSE CALL!!

I have a new credit union visa w/ a fairly new local credit union.  I thought the csr who gave me the card said that they would take my payments automatically from checking acct.

 

Well, of course they didn't.  And of course I'm late.  On my first PAYMENT and on my new decent credit!! OH GOSH.  I found this out yesterday when reading the statement (Which I almost didn't even do!)

 

So anyway, I logged on and paid it via transfer, but boy oh boy, I'd be kicking my arse to heck and back if I hadn't have caught this.  It was only 15 days late or so, no late fees were added, I'm calling Monday just to make sure I'm good, but GEESH!

 

Just a friendly reminder to all of us to make sure of these things.  (It sure is a pain in the arse to take care of all of this, but easier than fixing it if we don't in the first place).  I practically had a heart attack.

 

Ya'll think I'll be okay, right?

STARTING: 11/24/10 EQ-584 EXP-648 TU04-595
CLOSED FIRST HOME 8/19/11 EQ-630 EXP-691 TU04-653
CURRENT: EQ-701 EXP-??? TU08-720
Message 1 of 8
7 REPLIES 7
pizzadude
Credit Mentor

Re: CLOSE CALL!!

 

Phew !   Good catch !   Yeah, I am paranoid am making my payments ~ I have multiple calender alerts and reminders pop up around the 10th of the month every month to go in and make sure that my payments are scheduled for all my cards.   And I try to double check them all month long too.

 

I imagine that you'll be ok ~ you could even check in with the CU and explain the mix up about the auto~draft not starting.  

March2010 FICO® ~ 695 TU, 653 EQ, 697 EX
Message 2 of 8
crunching_numbers
Valued Contributor

Re: CLOSE CALL!!

I would go in to the CU and ask to speak to a supervisor. I would explain that the CR told you you were set up for autopay, and this was obviously NOT the case. Ask the supervisor to do it "right" this time, and to make sure that there is absolutely no AA against you for the "their" mistake.  An attitude of having been wronged, and wanting a competent person to fix everything so that you do not suffer future "wrongs" might be enough to prevent AA against you. 

 

Ask how you can tell if it goes through properly this time. I think you might have caught it fast enough, and CU's tend to be more personal and accomodating.

 

Hope it all works out. Let us know.


Starting Score: 693 TU FICO, 679 EQ FICO
Current Score: FICO 8 = 844(9/15) EQ, 827 TU, 811 EX (7/15); mortgage FICO= 758 (9/15)EQ5, 797 TU4, 748 EX2 (7/15)
Goal Score: 750+, but shooting for the 800's
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Message 3 of 8
Repo-ed
Senior Contributor

Re: CLOSE CALL!!

Exactly why I do not participate in auto-pay.  I am my own auto-pay.

5/2012: 560 credit scores across the board
12/2014: 750+
3/2017: 780+
11/2019: 833
2/2023: Experian via Chase United Explorer CC pull - 891
Message 4 of 8
Booner72
Senior Contributor

Re: CLOSE CALL!!

I did get a late fee but they waived it.  PHEW!

STARTING: 11/24/10 EQ-584 EXP-648 TU04-595
CLOSED FIRST HOME 8/19/11 EQ-630 EXP-691 TU04-653
CURRENT: EQ-701 EXP-??? TU08-720
Message 5 of 8
MarineVietVet
Moderator Emeritus

Re: CLOSE CALL!!


@Booner72 wrote:

I did get a late fee but they waived it.  PHEW!



I'm glad they did that for you Booner.

 

I have autopay on many of my accounts and have never had a problem but I always schedule the payment far enough ahead so that I can verify the transfer was made successfully and if not I have time to fix the problem.

 

IMO autopay is helpful but the consumer still has the final responsibilty to make sure it works correctly.

Message 6 of 8
RobertEG
Legendary Contributor

Re: CLOSE CALL!!

I would make sure that the error is not compounded by reporting of the late to the CRAs.

It would not become a reportable late until more than 30-days past the billing due date.

Message 7 of 8
Booner72
Senior Contributor

Re: CLOSE CALL!!

I did make sure of that!  That was my most biggest worry, second was my history with the Credit Union, lastly the 20 bucks.

STARTING: 11/24/10 EQ-584 EXP-648 TU04-595
CLOSED FIRST HOME 8/19/11 EQ-630 EXP-691 TU04-653
CURRENT: EQ-701 EXP-??? TU08-720
Message 8 of 8
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