Cancelling Experian CreditWorks

Ugenie7 · ‎05-14-2020

I signed up for Experian CreditWorks so I can see my credit scores. I was told on this board if I cancel before 7 days is up I wouldn't be charged.

I went into the app to look for a way to cancel but didn't find a way other than to change back to basic free Experian as I had before.

I got an email that my CreditWorks membership will end on 6/15 and "I will no longer be charged".

I emailed Experian again and pretty much got the same answer along with "Your deactivation confirmation number is XXXXXXXX and your credit card will no longer be charged any membership fees." Again listing the 6/15 end date.

How do I end this so I won't be charged? Your help will be greately appreciated!

Thanks!

Note to mods: If this post is in the wrong forum please move. Thanks!

RSX · ‎05-14-2020

you did it correctly

switch back to Basic (Free)

wait 7days - then you will be able to do the free trial again

Dec 16/2019. EX. 721. EQ. 723. TU 746
Jan 25/2024 EX. 774 EQ. 751 TU 758
Inq. EX 2 EQ 3 TU 6 - - CC 2x24, 0x12
Amex BCP $35k - Apple GS $21k - BMW/Elan $19k - Cap1 QS $16.7k - Chase Amazon $13.6k - Chase Bonvoy Bountiful $10k - Chase United Club Infinite $26k - Citi CustomCash $3k - Citi DC $14.5k - CreditUnion1 $9k - DiscoverIT $31.5k - PayBoo - $15.6k - Penfed Gold - $19.3k - USB AltitudeGO -$19k- USBank Cash+ -$25k - PenFed LOC - $20k - USB LOC - $15k

Ugenie7 · ‎05-14-2020

@RSX wrote:
you did it correctly

switch back to Basic (Free)
wait 7days - then you will be able to do the free trial again

I did? Great news!

Thank you very much!