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Cap1 Reporting Incorrectly

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Ondi
Established Member

Cap1 Reporting Incorrectly

Hello. I have a Capital One Buy Power Card and I got my first statement. I checked my credit report and instead of reporting my credit limit is says flexible spending credit card. I was upset because I was counting on it helping my utilization even thought my limit is only $300. I called Cap1 to find out why it's reporting that way and they said they have never heard of that term and don't know why it's reporting that way. They advise my to call the credit bureau. I'm just lost. Will the bureaus help me get my limit reprorted? 

Message 1 of 5
4 REPLIES 4
Anonymous
Not applicable

Re: Cap1 Reporting Incorrectly

You need to call Cap1 and find a CSR who knows what they are talking about or ask for a supervisor.
Message 2 of 5
Ondi
Established Member

Re: Cap1 Reporting Incorrectly

The funny thing is she put me on hold to talk to a supervisor and she says the supervisor said they don't use that term for the credit card and does not understand why it's reporting that way. 

Message 3 of 5
FireMedic1
Community Leader
Mega Contributor

Re: Cap1 Reporting Incorrectly

My Cap1 Venture is a FSCC. According to Credit.com, there’s no consistent answer and it can vary from card to card. They explain that an NPSL card usually shows up on your report as a “flexible spending credit card.” And they actually do report a credit limit to the bureaus. If you read the fine print, these cards usually do have a limit, they just don’t charge you anything for going over it. But if you do. You have to pay the overage on the next statement. As long as I've had it. It still reports and acts  like any other card I got.

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BK Free Aug25
Message 4 of 5
Ondi
Established Member

Re: Cap1 Reporting Incorrectly

Thanks for your reply and for explaining this. I just was a bit surprised when I saw it. It's a shame I had to get answers here and the customer service agents could not help. Thanks again. 

Message 5 of 5
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