I have a $3K debt with Capital One for which they filed a suit for in court to garnish my wages. I agreed to repay the debt monthly to avoid my wages being garnished by signing the consent letter. The account is closed but not in collections. Capital One is using Cooling and Winter to pursue the debt. Now that I'm making payments to Cooling & Winter shouldn't my balance be reflecting the new balance?
I don't think most of them update the amount until its paid off. You may just want to call them and ask to make sure.
Yeah - I was thinking the same thing. Cooling and Winter is telling me they just collect and have nothing to do with the balance and what's reported.