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Capital One Open Account Removed from TransUnion

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Time2letgo
Regular Contributor

Capital One Open Account Removed from TransUnion

My credit karma updated yesterday and I noticed that an open credit card with Capital One was removed. The account has a zero balance but had not been updated for months due to Capital One not reporting so it was stuck showing a balance of $6471. Now it doesn’t show anymore, not even in closed cards, just totally omitted. Any ideas why this would happen?

Work In Progress:
Current Revolving Personal CL: ~$466K


Current Revolving Business CL: ~$107K

Gardening Until Dec 2019 or Until All Scores are back above 800s

Message 1 of 4
3 REPLIES 3
Anonymous
Not applicable

Re: Capital One Open Account Removed from TransUnion

Did you dispute it?

Message 2 of 4
Gidgetmom
Frequent Contributor

Re: Capital One Open Account Removed from TransUnion

Same thing happened to me on an AU account of mine.  DH’s card was compromised, so they issued him a new card.  The day he got his new card, he asked me to use the AU card for him and the purchase went through, so we assumed my card was good.  TU deleted the account entirely.  Still showing on EX & EQ.  Hopefully this doesn’t happen when they report my Cap One!  My Statement cuts tomorrow.  I should know in 3 days or so.....

Message 3 of 4
Anonymous
Not applicable

Re: Capital One Open Account Removed from TransUnion

The same thing happened to me. My Cap One AU account disappeared last month and returned this month. This month my DH Cap One AU account disappeared so I'm assuming it will report back next month. They're only disappearing from TU.

Message 4 of 4
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