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Chase Not updating?!

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DR527
Regular Contributor

Chase Not updating?!

Not sure if this is the right place to post this. But I just noticed that Chase has not updated my account since September of 2022, Chase has gone 7 months without added any new payment history to my credit reports. Not sure what to do? Should I leave it alone? Or should I say something to Chase. To make it worst there is a $500 balance showing on the card, leftover Christmas spending. I've paid this card to zero and haven't used it i nearly two months. I might be over thinking this, but any advice here would be great. Should I wait or call? Has anyone else had this happen with Chase?

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2 REPLIES 2
GatoradeZeroGuy
Valued Contributor

Re: Chase Not updating?!


@DR527 wrote:

Not sure if this is the right place to post this. But I just noticed that Chase has not updated my account since September of 2022, Chase has gone 7 months without added any new payment history to my credit reports. Not sure what to do? Should I leave it alone? Or should I say something to Chase. To make it worst there is a $500 balance showing on the card, leftover Christmas spending. I've paid this card to zero and haven't used it i nearly two months. I might be over thinking this, but any advice here would be great. Should I wait or call? Has anyone else had this happen with Chase?


if you've always paid on time since that time, I would definitely call them and ask them why they aren't reporting and if they could please fix their reporting 

Starting FICO 8:

Current FICO 8:

3/6, 5/12, 14/24

Message 2 of 3
SouthJamaica
Mega Contributor

Re: Chase Not updating?!


@DR527 wrote:

Not sure if this is the right place to post this. But I just noticed that Chase has not updated my account since September of 2022, Chase has gone 7 months without added any new payment history to my credit reports. Not sure what to do? Should I leave it alone? Or should I say something to Chase. To make it worst there is a $500 balance showing on the card, leftover Christmas spending. I've paid this card to zero and haven't used it i nearly two months. I might be over thinking this, but any advice here would be great. Should I wait or call? Has anyone else had this happen with Chase?


You should definitely look into it. It might be a 'split file' situation. Is it the same across all 3 bureaus?


Total revolving limits 741200 (620700 reporting) FICO 8: EQ 703 TU 704 EX 687

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