Chase did not send me my bill and raised my rate from 3.9% Fixed to 30%!

[Anonymous]

---

@marty56 wrote:

---

@Anonymous wrote:

I hope this doesn't sound rude, but if you have a balance on a bill and you know you owe them, well, it's your responsibilty to know what's due and when.... 

---

My only negative account is due to BofA were I falied to pay attention to the statement and assumed they would call or send a letter if I was late or didn;t pay them enough (my case).

These days checking your balance once a week is a must and use online account managment when possible and check frequently.  I am 100% convinced that BofA didnt contact me more aggressively on purpose and these days nothing CCCs do would suprise me.

Tough lesson to learn but it is always better to know how you stand with a company,

---

There is no responsibility by the CCC to remind you or to contact you if you fail to make a payment or pay enough.  Part of credit is responsibility for proactively making sure your accounts are paid timely and as agreed.

[fishbjc]

Usually there is fine print advising you that it's your responsibility to pay the bill whether you receive the bill or not.  Set this up as an online payment and pay close attention to the online statements.  These buggers are known to back the due date off by a couple of days and WHAM, you're late and rate jacked.

You're the one who will suffer by not paying your monthly payments on this account.  Your scores will nosedive, is that something you're willing to accept?

Try to get a new card with a CU or another issuer.  Simply refusing to pay isn't in your best interest. 

[DI]

---

@Anonymous wrote:

I hope this doesn't sound rude, but if you have a balance on a bill and you know you owe them, well, it's your responsibilty to know what's due and when.... 

---

I agree! I wanted to say that yesterday, but felt sympathetic. 

[californiajeff]

---

@Anonymous wrote:

I hope this doesn't sound rude, but if you have a balance on a bill and you know you owe them, well, it's your responsibilty to know what's due and when.... 

---

You sound like one of the reps at Chase's call center because that is exactly what they told me. My response is though how am I suppose to know when my due date is when you keep changing it? One of the reps then explained to me that I was in the fourth billing cycle which is due between the 1st - 3rd right now. Right now, huh?

[californiajeff]

---

@Anonymous wrote:

---

@californiajeff wrote:

At this point, I don't know what to do but I told them Chase has defaulted on their agreement with me and I will not pay a dime.

---

So not paying back the original balance you transferred would be a responsible way to handle the situation?

Jeff - If I were you, I would try calling the backdoor number available in this forum.  Many times those CSRs are much more helpful than regular ones.

---

I think if Chase does not revert back to the original rate I had then I believe not paying them is the most responsible thing to do and I will tell you why. It is the most responsible thing to do because this is the only way we can penalize a creditor for their unethical behavior. If people continue to pay after having their rates raised to 30% then that is only giving the creditor positive reinforcement to try and raise more people's rates.

Now, I don't know the inner workings over there at Chase but I do know that Capital One was caught shredding people's payments so they could charge late fees and increase rates. Who's to say that Chase isn't playing some similar crooked game?

What is that backdoor number? I could try calling that as one last ditch attempt.

Message Edited by californiajeff on 07-07-2009 01:07 PM

Message Edited by californiajeff on 07-07-2009 01:08 PM

[Anonymous]

---

@californiajeff wrote:

---

@Anonymous wrote:

---

@californiajeff wrote:

At this point, I don't know what to do but I told them Chase has defaulted on their agreement with me and I will not pay a dime.

---

So not paying back the original balance you transferred would be a responsible way to handle the situation?

Jeff - If I were you, I would try calling the backdoor number available in this forum.  Many times those CSRs are much more helpful than regular ones.

---

I think if Chase does not revert back to the original rate I had then I believe not paying them is the most responsible thing to do and I will tell you why. It is the most responsible thing to do because this is the only way we can penalize a creditor for their unethical behavior. If people continue to pay after having their rates raised to 30% then that is only giving the creditor positive reinforcement to try and raise more people's rates.

Now, I don't know the inner workings over there at Chase but I do know that Capital One was caught shredding people's payments so they could charge late fees and increase rates. Who's to say that Chase isn't playing some similar crooked game?

What is that backdoor number? I could try calling that as one last ditch attempt.

---

While many of us sympathize, I would hate to see you "cut off your nose to spite your face" so to speak.

By not paying Chase, you will not really hurt them in the big picture.  But you will hurt yourself, your credit, your finances, possibly get a CA involved, possibly be sued/judgement/garnished wages.

The worst thing in the world is to make an emotional financial decision.  The 30% rate only applies if you continue to carry the balance.  If Chase won't recon, then consider PIF or BT to another better rate card. 

As for "unethical" that is probably not quite accurate.  The terms of all cards have "default" rates specified.  And this is a major reason for having a vested interest in making sure that the account gets paid.

I really suggest you give yourself a day or two to cool off before making a rash decision that you will definately regret later, or at least regret the consequences.  You not paying Chase is like a flea threatening a bull elephant.

If you choose the close the account later as a matter of principle, that is an option.  But I hope you don't do a credit suicide action.

[marty56]

---

@Anonymous wrote:
There is no responsibility by the CCC to remind you or to contact you if you fail to make a payment or pay enough.  Part of credit is responsibility for proactively making sure your accounts are paid timely and as agreed.

---

The questioned account was in a DMP program with a negotiated payment amount.  They changed the payment amount without contacting me or the DMP.  They new the DMP company was paying the amount automatically so it is reasonable for them to have contacted them and me about the change.