Hello,
I posted on this issue before, but i want to supply a different strategy here. To recap: Comcast has asked a 3rd party agent, Eastern Account Systems, to act on their behalf and collect the roughly $400 owed. I disputed with the CRAs and it came back verified; I DV'd and they sent screen-shots of account balance. I sent them (Eastern Account Systems) a PFD and they refused.
I realized Comcast has an arbitration clause. Is it advisable to send another DV electing an arbitration option? Would EAS be then forced to close the account and send it back to Comcast for arbitration and possible resolution?
Thanks - Oyiwaa
