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Credit Check Total

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Anonymous
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Credit Check Total

I have a problem using my credit card , when im ready to submit for the $1 trial appear this message: Unfortunately, we were unable to verify your credit card information. Please make sure to update your credit card information before proceeding. I try using others browsers but the same. 

Message 1 of 3
2 REPLIES 2
CH-7-Mission-Accomplished
Valued Contributor

Re: Credit Check Total


@Anonymous wrote:

I have a problem using my credit card , when im ready to submit for the $1 trial appear this message: Unfortunately, we were unable to verify your credit card information. Please make sure to update your credit card information before proceeding. I try using others browsers but the same. 


I got the same error message.  I believe it's because I have EX and EQ frozen.  Curious to see what you find out.

 

You can't have CCT with frozen reports so I'm not getting it.

Message 2 of 3
Cotton_Britches
Frequent Contributor

Re: Credit Check Total

I spoke to a CCT rep who stated that consumers have to unfreeze credit files for CCT monitoring. Not something I'm willing to do. Weird because I have another monitoring product that works just fine with frozen reports.




“Faith is taking the first step even when you don’t see the whole staircase.”
Message 3 of 3
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