Credit Karma doing Hard pulls on TU!!

[Anonymous]

I just got a reply from them

"Thank you for bringing this matter to our attention. The problem has been identified and corrected. Rest assured that any user affected by this error will have their file corrected shortly. Engineers are currently working on updating the files.

 

I apologize that it took us a few hours to respond. We had to gather all the appropriate information first. I hope that we did not cause you any inconvenience or angst in those few hours.

We greatly appreciate the role our users and community have in building a better Credit Karma. Through the feedback of users like you, we hope to build the best service possible to provide free access, education, and savings for all consumers. In the future, please feel free to contact me directly should you have any concerns.

Respectfully,

Kenneth Lin

Founder & CEO | Credit Karma, Inc.

link@creditkarma.com"

At least they seem to be trying to fix it. 

 

[Red1Blue]

Just now I checked my ChaseID thing and there is a hard inq on my TU from CK. That is it, I am not pulling it any more until they fix what ever is wrong with their system.

[Anonymous]

Hey all.....Just up.....I did not read through the responses so something of this nature may have already been posted.....CK responded to me as:

Thank you for bringing this matter to our attention. The problem has
been identified and corrected. Rest assured that any user affected by this
error will have their file corrected shortly. Engineers are currently working
on updating the files.

I apologize that it took us a few hours to respond. We had to gather
all the appropriate information first. I hope that we did not cause you any
inconvenience or angst in those few hours.

We greatly appreciate the role our users and community have in building
a better Credit Karma. Through the feedback of users like you, we hope to
build the best service possible to provide free access, education, and
savings for all consumers. In the future, please feel free to contact
me directly should you have any concerns.

Respectfully,
Kenneth Lin

Founder & CEO | Credit Karma, Inc.

[Anonymous]

Crap...Got me to.Anyone have any luck with credit karma removing the hard inq?

[score_building]

if you haven't yet done so, you could contact Kennneth Lim at the above email address to see what's up

[Red1Blue]

I checked my report this evening and hard inq is gone from my report. Looks like they fixed the system. I am going to try CK tomorrow and see if  I get a hard inq again on my CR.

[Anonymous]

Thanks will be giving that a shot in the am...

[Anonymous]

My  inquiry is gone too.

[Red1Blue]

Strange for me. When I check the ChaseID backed by TU inq is not there. But when I pulled the CreditSecure backed by EX this morning this inq still shows on my CR.  I am not sure what is going on. Some one should pull their Myfico report and see if this inq shows or not and effecting the scores.

[Anonymous]

Did you get a score from them yesterday? I am not going to check their site anymore for a FAKO and there is nothing showing when I just updated on CCT. I just had a TU quarterly report updated 10 days ago and don't want to spend $$ for a new one just yet.

 I wouldn't request a score from CK anymore if this is going to be happening. This is the wrong environment to be having inquiry's popping up without warning that should have been soft in the first place. 

ETA: I did NOT check my score yesterday.

Message Edited by stef37 on 10-09-2008 05:16 AM