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CreditCheckTotal

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tdj
New Member
New Member

Re: CreditCheckTotal

Signed up, checked scores (711 TU / 693 EX / 675 EQ) and promptly called to cancel. They have an option to cancel through the automated system or through a rep; I chose rep. She offered the $14.97 for one year when I stated my reason for cancellation was that the price was too high.

 

Anyone ever try the automated system? I wonder if it would offer a retention counteroffer as well.

711 TU / 693 EX / 675 EQ // $10,000 Cap1 Venture, $5,200 Barclaycard Rewards, $5,000 Citi Diamond Preferred, $4,900 Amex Costco, $4,500 BBVA NBA, $4,400 Citi TYP, $4,000 Amazon Store, $3,000 Cap1 QS, $3,000 Commerce Bank, $3,000 US Bank Platinum, $3,000 NTB, $2,600 Walmart Store, $2,150 VS Angel, $2,000 Chase Amazon, $1,500 Discover IT, $1,100 Toys R Us, $1,000 Amex Delta SM, $1,000 Cap1 QS1, $700 Target, $700 Brylane Home, $650 Upromise Sallie Mae, $650 J. Jill, $250 American Eagle
Message 451 of 1,049
Anonymous
Not applicable

Re: CreditCheckTotal


@tdj wrote:

Signed up, checked scores (711 TU / 693 EX / 675 EQ) and promptly called to cancel. They have an option to cancel through the automated system or through a rep; I chose rep. She offered the $14.97 for one year when I stated my reason for cancellation was that the price was too high.

 

Anyone ever try the automated system? I wonder if it would offer a retention counteroffer as well.


I think most people choose a live rep to get the retention deal. Not sure automated even offers it. Congrats on the awesome $14.97 deal....it's untouchable.

Message 452 of 1,049
Anonymous
Not applicable

Re: CreditCheckTotal

Use the automated system, you get an offer for 5 years at 14.95! I just did this for the DW. I used the tep and only got 2 years at that price.
Message 453 of 1,049
puckster23
Contributor

Re: Credit Check Total

I called up to cancel and went with the automated system.  I answered all the questions and then it wanted to send me to a customer rep.  Is that normal?  Does the rep give the deal.  Or is this different from the 5 years half off deal?  I hung up when the rep came on as wasnt sure if that was how to get the 5 years off.

Current Scores - EX-754, EQ-716, TU-751 Cards - Amex BCP(13800), Amex PRG, Amex Everyday(5000), Discover IT(3000), Navy Fed Go Rewards(11800), Cap One Sony Card(4000), Chase Freedom(5000), Chase Slate(5000)
Message 454 of 1,049
lachrymosa
Established Member

Re: Credit Check Total

I got the 1/2 off for 5 years through the automated system, but I made sure to call after hours so I couldn't be transferred to a rep. I figured that rounds probably happen cause they'd want to try to convince me to stay without having to resort to the price reduction!
You can't take the sky from me...

Starting scores 8/18/15
Experian 590 Transunion 609 Equifax 620
Message 455 of 1,049
lachrymosa
Established Member

Re: Credit Check Total

I got the 1/2 off for 5 years through the automated system, but I made sure to call after hours so I couldn't be transferred to a rep. I figured that woulf probably happen cause they'd want to try to convince me to stay without having to resort to the price reduction!
You can't take the sky from me...

Starting scores 8/18/15
Experian 590 Transunion 609 Equifax 620
Message 456 of 1,049
lachrymosa
Established Member

Re: Credit Check Total

I got the 1/2 off for 5 years through the automated system, but I made sure to call after hours so I couldn't be transferred to a rep. I figured that would probably happen cause they'd want to try to convince me to stay without having to resort to the price reduction!
You can't take the sky from me...

Starting scores 8/18/15
Experian 590 Transunion 609 Equifax 620
Message 457 of 1,049
Wovenyarn
Regular Contributor

Re: Credit Check Total

I went thru the automated system as well. It gave me the option of automated or a person.
Freedom $3k, DCU $5k, BoA Rewards $1k, BoA Americard $2k, Barclay's Ring $3k, Cap 1 Plat $2k, QS1 $2k, Discover IT $500, Lowe's $10k

Scores: EQ 687, TU 709, EX 692
Message 458 of 1,049
Anonymous
Not applicable

Re: CreditCheckTotal

Woo hoo, woo hoo!  Signed up today, pulled scores, promptly called in to cancel membership.  Used the automated process and received 1/2 off for 5 years!  Yes, 5 years!

 

The first time it sounded like I was being transferred to a rep so I hung up and called back again.  This time it rolled right over to the automated line.  I can stomach 1/2 off, the full price was just too much for me.  Feels good to have it locked in for 5 years!

 

Soooo, I figured out why my TU is so much lower - they have reported as 7 negative items but negative items on ex is 3 and eq is 4.  Does anyone know why that might be?

Message 459 of 1,049
puckster23
Contributor

Re: Credit Check Total

Just called after hours and they said they are closed.  If I want to cancel to email my information.  Didn't offer me to do it through an automated service.  When I called during business hours I went through the automated service and then they wanted to transfer me to a rep.  Could the fact that I have a Fraud Alert on my CR's be the reason?

Current Scores - EX-754, EQ-716, TU-751 Cards - Amex BCP(13800), Amex PRG, Amex Everyday(5000), Discover IT(3000), Navy Fed Go Rewards(11800), Cap One Sony Card(4000), Chase Freedom(5000), Chase Slate(5000)
Message 460 of 1,049
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